Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
Phone won't detect Bluetooth
on December 2, 2017
Posted by: Perry
from Lowell, MA, United States
I'm really disappointed to do my work in silence. I could have achieved that for much less cost.
My phone won't detect my headphones at all. It's really frustrating.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Care, December 4, 2017
Hello, thank you for taking the time to leave your review. Your feedback is very important to us. We are sorry to hear of the trouble Please feel free to reach out to our support team at 1-800-494-3552 Mon-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
3
Not HiFi
on March 7, 2018
Posted by: Anssila
from Finland
Hearing protection is great. Easy at wear. No complaints about it. I'm big music fan and listen it a lot. But I wonder where is that HiFi promised. Sound have plenty of mid tones, but poor treble and almost no bass at all. So sound is not bad at all, but HiFi is surely misleading.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Care, March 8, 2018
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-494-3552 Mon-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Bluetooth keeps dropping. Very frustrating
on May 6, 2018
Posted by: DanH
from Annandale, VA
I bought these for myself after Christmas so I could use for yard work. Now that it is spring, I was excited to start using them. But the music comes in and out because the Bluetooth connection keeps dropping. Very frustrating. The headphones are comfortable and easy to use. But what is the use if the headphones can't maintain the Bluetooth connection.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, May 7, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4
Bluetooth Needs Attention from 3M
on June 4, 2019
Posted by: bevhoward
from Austin, TX, USA
Nice to be able to have sound blocking with communication capabilities. In addition to the number of reviews detailing a variety of bluetooth problems, since these are likely to be used in hazardous conditions, it's a major omission not to have the ability to use google voice commands in an emergency such as making a phone call for help using voice.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
2
Short battery life
on February 2, 2020
Posted by: RickPet
from Ft Lauderdale Florida
Purchased several months ago. It worked great but now will no longer hold a charge. Very disappointed.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, February 4, 2020
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Complete volume loss in one ear--twice
on May 8, 2020
Posted by: QueenofSwords
from WI
I purchased my first pair of these headphones in 2018 to use at work (I work in a metal shop with belt grinders and hammering) and listen to audiobooks or music. They are very comfortable, and I only have to charge them once a week. I do not have an issue with the overall volume, but I also do not (yet) have hearing damage. However, 4 months into owning them, the side with the power button lost 90% of the volume. The other ear was maybe slightly reduced as I found myself needing to turn up the volume past my usual setting on my phone, but it still worked well enough to hear what I was listening to. I troubleshot it as a phone issue at first, and then knew it was the headphones. Even adjusting the L/R volume distribution, the powered-side would not produce sound enough to hear at all. I contacted 3M and sent in that first pair, and they sent me a replacement no problem. I've now had the replacement pair for several months and the same problem happened! I dealt with it for a while but am now tired of only hearing my audiobooks in my left ear, so I have since bought a third pair (the second I've paid for). I'm not sure if I should bother sending the other pair back. I wish I could find any other pair of bluetooth (NO RADIO) safety-rated headphones. I would buy those. Alas, 3M seems to have cornered the market. I really hope I don't have a problem with the new pair, but we'll see. Right out of the box just now the new ones sound great in both ears.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
4
Same complaint with the wires
on November 16, 2020
Posted by: James L
from Baton Rouge, La
I bought this even though a lot of the complaints are about the wires. Trying to be as careful not to bend them, the outer black sheeting still is breaking and one side it cutting out at times. Not a bad product to use at all. Hands free music and phone calls, just this problem. Hopefully it will be made tougher next design.
Written by a customer while visiting 3m.com
Customer Rating
3
works as advertised
on January 2, 2021
Posted by: shawntheone
from edmonton canada
these work great for playing music through. the only complaint i have is they should have made it deeper for your ears. when you put them on your ear presses against the plastic shell and after a while it begins to hurt. if they fixed that problem i would have 0 issues.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com