Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.4
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
204
4 Stars
88
3 Stars
62
2 Stars
85
1 Star
101
59%of customers recommend this product.
(
241 out of
407)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
3
Great sound quality but...
on May 22, 2019
Posted by: Mateo
from Quebec City
I have enjoyed the excellent sound quality of theses headphones (while they worked). Would offer them to friends, music comes out very nice in the noisiest environment! They really do the job in terms of performance.
I bought theses in november '07 and have used them 50 hours at most since then. A few days ago, after a full charge, It would not power up anymore... I can only see a blue solid light when plugged in, nothing happening on button presses :-(
This product should definitely have better reliability (regarding the 3M brand reputation). IMHO the electronics in there seems badly engineered or arent reliable.
3M should provide schematics to disassemble and repair so less plastic fills our landfills (how do you open it without breaking it?). It empowers to fix things too.
I bought theses in november '07 and have used them 50 hours at most since then. A few days ago, after a full charge, It would not power up anymore... I can only see a blue solid light when plugged in, nothing happening on button presses :-(
This product should definitely have better reliability (regarding the 3M brand reputation). IMHO the electronics in there seems badly engineered or arent reliable.
3M should provide schematics to disassemble and repair so less plastic fills our landfills (how do you open it without breaking it?). It empowers to fix things too.
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, June 11, 2019
Hello - We are sorry to hear of the trouble. We would like to learn more about this experience and troubleshoot. Please connect with us directly at 1-888-364-3577 M-F 8am-5pm, CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Poor product - stopped charging after six months
on June 23, 2020
Posted by: Bob D
from Minnesota
The product stopped re-charging after six months. I see others have had the same problem.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
1
crap charging system/battery
on September 2, 2020
Posted by: jothite
from Virginia
Charged it a few days ago? It's dead. Been hooked to the charger all week? Yeah, still dead. Just finished charging? Not fully charged. You expect a lot better from 3M... I got them for mowing the lawn and I've yet to actually use them because they are never still charged, even though I charged them and didn't use them. It's crap.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
2
No Iphone support??
on April 3, 2021
Posted by: realmikebell
from Maryland
I loved these... while using them with a Samsung device. Unfortunately they don't seem to be supported by iPhone. Now they will either end up in the trash or used just for ear-pro.
Disappointed.
Would recommend if you have anything other than iPhone.
Disappointed.
Would recommend if you have anything other than iPhone.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, April 13, 2021
We are sorry to hear you are having trouble connecting. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-494-3552 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
4
Comfortable
on June 22, 2021
Posted by: Pat1234
from New Jersey
Got these as a gift in Nov 2020. Stopped working in june 2021. Good sound (I like to listen to some talk shows). I may have drop the more then a few time. I was happy with them. Wish they lasted longer
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
1
These are not that good
on March 16, 2022
Posted by: Jaco
from West Michigan
They are very heavy, the sound quality is very poor, the volume is low, need to use a booster app which lessens the already poor sound quality. Very unimpressed with this product
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, March 16, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to behave as described. Please connect with our team at 1-800-537-2191 Monday - Friday 8:00 am - 4:30 pm CT and provide case number 31298800. Thanks again, we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Useless for AM anywhere except the Americas
on May 7, 2022
Posted by: Grose Vale Greg
from Sydney, Australia
In the the Americas AM stations are 10 KHz apart. The rest of the world spaces them 9 KHz apart. As this headset uses a predefined 10 KHz spacing you can't tune in AM stations in the rest of the world.
I live in Australia, so these are going to be returned. Pity -the build quality looks good.
3M needs to either make a 9KHz gapped version, or place a warning on the box -"Only for use in North, Central and South America"
I live in Australia, so these are going to be returned. Pity -the build quality looks good.
3M needs to either make a 9KHz gapped version, or place a warning on the box -"Only for use in North, Central and South America"
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, May 11, 2022
Thank you for the review and we're sorry for your trouble! There is a way to change the frequency spacing to 9kHz. The unit you have listed, the WorkTunes Connect is bluetooth only and doesn't have the radio option, however, our WorkTunes AM/FM Hearing Protector or our WorkTunes Connect +AM/FM Hearing Protector does have the option for the 9kHz. Please take a look at the manual or feel free to give us a call so we can help at 1-800-537-2191 M-F 8AM-4:30PM CT.
Written by a customer while visiting 3m.com
Customer Rating
2
loved them until I didn't
on May 10, 2022
Posted by: Carpenter Joe
from Amsterdam NY
Purchased roughly 1 yr ago and no longer have the receipt. Was able to use bluetooth for maybe 3 months and then it stopped connecting. AM/FM works good but can certainly use a better antennae. This the second pair I bought with similar results, ie poor reception, first pair didn't have bluetooth
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, May 13, 2022
Thank you for the review. We would like to gather more details about your experience and trouble shoot. Please connect with us directly at 1-800-537-2191 M-F 8am-4:30pm CT and reference case# 32635185.
Written by a customer while visiting 3m.com