Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
These are not that good
on March 16, 2022
Posted by: Jaco
from West Michigan
They are very heavy, the sound quality is very poor, the volume is low, need to use a booster app which lessens the already poor sound quality. Very unimpressed with this product
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, March 16, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to behave as described. Please connect with our team at 1-800-537-2191 Monday - Friday 8:00 am - 4:30 pm CT and provide case number 31298800. Thanks again, we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Useless for AM anywhere except the Americas
on May 7, 2022
Posted by: Grose Vale Greg
from Sydney, Australia
In the the Americas AM stations are 10 KHz apart. The rest of the world spaces them 9 KHz apart. As this headset uses a predefined 10 KHz spacing you can't tune in AM stations in the rest of the world.
I live in Australia, so these are going to be returned. Pity -the build quality looks good.
3M needs to either make a 9KHz gapped version, or place a warning on the box -"Only for use in North, Central and South America"
I live in Australia, so these are going to be returned. Pity -the build quality looks good.
3M needs to either make a 9KHz gapped version, or place a warning on the box -"Only for use in North, Central and South America"
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, May 11, 2022
Thank you for the review and we're sorry for your trouble! There is a way to change the frequency spacing to 9kHz. The unit you have listed, the WorkTunes Connect is bluetooth only and doesn't have the radio option, however, our WorkTunes AM/FM Hearing Protector or our WorkTunes Connect +AM/FM Hearing Protector does have the option for the 9kHz. Please take a look at the manual or feel free to give us a call so we can help at 1-800-537-2191 M-F 8AM-4:30PM CT.
Written by a customer while visiting 3m.com
Customer Rating
2
loved them until I didn't
on May 10, 2022
Posted by: Carpenter Joe
from Amsterdam NY
Purchased roughly 1 yr ago and no longer have the receipt. Was able to use bluetooth for maybe 3 months and then it stopped connecting. AM/FM works good but can certainly use a better antennae. This the second pair I bought with similar results, ie poor reception, first pair didn't have bluetooth
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, May 13, 2022
Thank you for the review. We would like to gather more details about your experience and trouble shoot. Please connect with us directly at 1-800-537-2191 M-F 8am-4:30pm CT and reference case# 32635185.
Written by a customer while visiting 3m.com
Customer Rating
2
Wonky headphones
on May 22, 2022
Posted by: Lagjag
I had bought this item about 3 months ago and the bluetooth has been extremely wonky and if i move the headphones a little they either dont play audio anymore or the audio repeats until the headphones turn off. This may be due to a manufacturing error or it might have been damaged when i bought this item. I am very disappointed by this as the headphones are relatively new and they dont last very long.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, May 26, 2022
We regret the difficulty you have experienced and we thank you for bringing this matter to our attention. Due to the many variables involved, we would appreciate the opportunity to speak with you directly in order to acquire additional information and assist you as best possible assistance.
Your WorkTunes(TM) has a 1 year warranty from date of purchase with a proof of purchase.
*** Please note: receipt is REQUIRED in order for your unit to be covered under warranty.
Office hours are M - F, 8AM to 4:30PM CT. Call us at 1-800-537-2191.
When you call, please mention this email and reference # (32917145) so that we may access the file which has been created under your name/email address.
Your WorkTunes(TM) has a 1 year warranty from date of purchase with a proof of purchase.
*** Please note: receipt is REQUIRED in order for your unit to be covered under warranty.
Office hours are M - F, 8AM to 4:30PM CT. Call us at 1-800-537-2191.
When you call, please mention this email and reference # (32917145) so that we may access the file which has been created under your name/email address.
Written by a customer while visiting 3m.com
Customer Rating
1
Antenna broke
on April 30, 2023
Posted by: Anonymous
from Illinois
Antenna broke
Couldn't find replacement. So no radio reception.
Couldn't find replacement. So no radio reception.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, May 1, 2023
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. For parts and availability, please connect with our product support team directly at 1-800-494-3552 Monday - Friday 8am-4:30pm CT. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
1
The worst!!!!!
on September 1, 2023
Posted by: Anonymous
from Delmarva, USA
Will last weeks. Avoid these unless you’re Joe homeowner. These are disposable!!
You get what you pay for!
You get what you pay for!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, September 6, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Sadlyl doesn't work!
on February 17, 2022
Posted by: colinmcc
from BC Canada
i bought these new this week at my local builder's supply store, (and was surprised that there were no instructions in the box, but went online and downloaded them from this site) I charged them until the flashing blue light turned solid. Turned them on, pressed the button twice, heard 'bluetooth pairing on', and then 'bluetooth connected'. They now show up in the Bluetooth panel of my pc as 'Connected'. But the LED on the right cup remains Off, and I have no audio in the headcups. I will be returning them for a refund.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, February 18, 2022
Thank you for leaving your review. We are sorry to hear this and are happy that you returning the product. We would not have expected the product to behave as described. If you need any further assistance, please connect with our 3M(TM) Canada Team directly at 1-800-364-3577 Mo-Fri 8am-5:00pm EST.
Written by a customer while visiting 3m.com
Customer Rating
3
Great Gift Idea!
on December 21, 2017
Posted by: Eli Samuel
from Coon Rapids, MN
Gender:Male
[This review was collected as part of a promotion.] I received these for free from 3M with the understanding that I would try them and write a review. I had a little bit of trouble getting the Bluetooth feature enabled, but overall, the setup went smoothly. They are very beautifully made, and look very expensive, and I think that they would make an excellent gift for someone (for example, as a last minute Christmas gift).
I would recommend this to a friend!
Written by a customer while visiting 3m.com