Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.4
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
204
4 Stars
88
3 Stars
62
2 Stars
85
1 Star
101
59%of customers recommend this product.
(
241 out of
407)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
3
Value for money
on September 10, 2019
Posted by: Mr Norway handyman
from Norway
Cons: no volume adjustability, bluetooth stability (phone??)
Pros: Price, user friendlyness, few parts(rugged), micro usb chargeable.
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, September 11, 2019
Hello - We appreciate you taking the time to leave your review. We are sorry to hear of the trouble. Volume should be controlled through the connected device. If you have any additional feedback or questions, please connect with us directly at 1-800-494-3552 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
1
These suck
on April 11, 2020
Posted by: CMDRHubbins
from Arkansas
I bought these to wear while I was mowing so I didn’t have to deal with headphone cables and be able to hear the music. I keep my phone in my pocket while I mow. But these headphones can’t get through a sings song without dropping the sound 4 or 5 times. The only time they work as expected is when I’m standing still, and holding my phone in my hand. This is the worst Bluetooth technology I have ever experienced.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
1
Do Not Buy!!! Junk!
on May 19, 2021
Posted by: Maizey
from Michigan
Got as a birthday gift. Didn’t hardly use and in fact only charged once. Went to charge again as the battery ran out and it wouldn’t charge. After reading other reviews it sounds like the charging mechanism is extremely delicate. I just use these for cutting grass and store inside. Look brand new. Call 3M and they want a receipt. I don’t have. They won’t do anything for me.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, May 19, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product and service. Your feedback is very important to us, and we will be sure to forward your comments. Our WorkTunes(TM) have a one year from date of purchase warranty with a copy of the receipt. If you do not have the receipt, we would have to go off of the serial number located in the headband. If you are able to find the receipt, please connect with our team at 1-800-237-2191 Mo-Fri 8am-4:30pm CT and reference case #23489360.
Written by a customer while visiting 3m.com
Customer Rating
1
don't waste your money
on January 18, 2023
Posted by: Draftgirl
from maine
These are new and they are not charging. I keep charging them and the headset is not charging. It keeps saying low battery and I assume these will be dead in the next few days.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
5
Quality is good.
on March 7, 2024
Posted by: dougster
from New Brighton, MN
Sound suppression is good. Audio quality is plenty good for voice and music. Ear pads are a nonporous vinyl skin over soft foam, which makes them easy to clean and fairly comfortable but the skin cracks and degrades after about 5 years, which is a reasonable lifespan. So I just yesterday replaced the pads with gel pads and now these headset earmuffs are super comfortable and even quieter than new. I recommend this upgrade. Lately I've had to power cycle the headset to reconnect with my phone a bit more than I would expect, and I am on here looking for any firmware updates (found none.) Zero problems charging and and holding a charge; after 5 years the battery and charging and audio still work fine. Only the pads needed replacing. Seems like a quality 3M product. I would recommend.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
1
Don’t buy these if you like music
on June 6, 2025
Posted by: Kingmarz
Volume is so pathetic i can’t even hear music over background noise.
I will be returning these for a refund and these will be the 5th pair of 3M headphones Ive returned in 9 weeks and now will never buy 3M again.
So so many people at work having issues with their recently purchased 3M headphones
I will be returning these for a refund and these will be the 5th pair of 3M headphones Ive returned in 9 weeks and now will never buy 3M again.
So so many people at work having issues with their recently purchased 3M headphones
Response from 3m.comBy 3M Care Team, June 9, 2025
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Don't waste the $$: planned obsolescence.
on January 25, 2025
Posted by: dlo1036
from Bridgeport, CT
The female piece that receives the charging cable breaks off with ease. This is a very common problem with this product. A quick internet search will reveal that. If you like wasting your money, this is the product for you.
Response from 3m.comBy 3M Care Team, January 27, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Great at first
on June 28, 2022
Posted by: RichardH
from Ocala, FL
Was really excited when I got these as I could listen to audio books while mowing. However the bluetooth function no longer works as it won't pair with my phone. Really disappointed.
Response from 3m.comBy PACE Social Care, June 30, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference case# 33713254. Thanks again, and we look forward to your call
Written by a customer while visiting 3m.com