Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.4
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
204
4 Stars
88
3 Stars
62
2 Stars
85
1 Star
101
59%of customers recommend this product.
(
241 out of
407)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
2
Volume limit
on November 9, 2022
Posted by: Dead356
Great ear protection, but unremovable music volume limit is a big negative feature
I would recommend this to a friend!
Response from 3m.comBy PACE Social Care, November 10, 2022
Hello, thank you for taking the time to leave your review. This product is first and foremost designed for hearing protection. The volume levels will not raise past safe dB levels. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
will not charge
on November 15, 2022
Posted by: retiredfire
from tennessee
was very happy with these, until I was not. The charging port was pushed into the case making it impossible to charge. These were relatively new and had only been charged/plugged ion about 5 times. Now they are useless...
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, November 17, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and reference your case# 36836438. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Charging port broke off
on May 15, 2023
Posted by: Robert123
from New Carlisle, Indiana
Got this pair as a gift. Went to charge them for the first time and the port in the headphone broke off and went inside. Very disappointed.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, May 15, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
No Bluetooth
on January 3, 2018
Posted by: Daveo
Just bought these thinking I was paying for the ability to listen to music, take calls while working. Not the case. Iphone7 won’t detect them at all. Just overpriced earmuffs.
No, I would not recommend this to a friend.
Response from 3m.comBy Command Brand, Social Care, January 4, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. While this set is not able to allow for making and receiving calls we would expect them to have Bluetooth capability. Please connect with our team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
muddy sound, won't connect to bluetooth
on March 13, 2018
Posted by: SteveK
from Los Altos, CA
When you turn on the device, a muddy-sounding voice tells you FM, AM or Bluetooth. The voice is so muddy, I had to cycle through these a bunch of times before I could understand it.
The bluetooth pairing doesn't work. I read the manual, but the sequence of button pushes doesn't match what the device actually does! I bought this only to connect to bluetooth, and I cannot get this to work!
The bluetooth pairing doesn't work. I read the manual, but the sequence of button pushes doesn't match what the device actually does! I bought this only to connect to bluetooth, and I cannot get this to work!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Care, March 14, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4
Love the headphones: disappointed in the life span
on September 11, 2018
Posted by: andyt
from New York, NY
I work in a wood shop and I use these headphones everyday. The blue tooth feature is fantastic and has worked with little problems for exactly one year, but just shy of owning these for one year my headphones are plagued with problems. The blue tooth drops out out randomly disconnects. If you purchase these I would recommend getting a warranty protection. I love the headphones, I am just disappointed in their short life span.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
1
Won't last
on July 9, 2019
Posted by: Kyle413
from Massachusetts
Worked great for a few months, now they will not pair to any device. After a lot of research many others are having the same issue. Overall review, JUNK!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 12, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT, so we can help trouble shoot this. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4
Great product, but missing features.
on September 4, 2019
Posted by: EdUb3
from Denver, CO
The 24db of audio protection is great, I use them on the airplane to kill ambient sound and at the shooting range for ear protection.
However, since they don't have audio pass-through they are dangerous to use in certain hazardous job environments, because of limiting the users situational awareness. Adding a microphone on each ear and allowing for audio pass-through could fix this. (I hope a newer model comes out with this feature.)
Also the audio quality is good, but it would be nice if the volume could go higher, and had more bass.
All in all a good product. I have one myself, gifted one to a family member, and recommended one to a friend who purchased and also loves them.
Written by a customer while visiting 3m.com