Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
No Bluetooth
on January 3, 2018
Posted by: Daveo
Just bought these thinking I was paying for the ability to listen to music, take calls while working. Not the case. Iphone7 won’t detect them at all. Just overpriced earmuffs.
No, I would not recommend this to a friend.
Response from 3m.comBy Command Brand, Social Care, January 4, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. While this set is not able to allow for making and receiving calls we would expect them to have Bluetooth capability. Please connect with our team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
muddy sound, won't connect to bluetooth
on March 13, 2018
Posted by: SteveK
from Los Altos, CA
When you turn on the device, a muddy-sounding voice tells you FM, AM or Bluetooth. The voice is so muddy, I had to cycle through these a bunch of times before I could understand it.
The bluetooth pairing doesn't work. I read the manual, but the sequence of button pushes doesn't match what the device actually does! I bought this only to connect to bluetooth, and I cannot get this to work!
The bluetooth pairing doesn't work. I read the manual, but the sequence of button pushes doesn't match what the device actually does! I bought this only to connect to bluetooth, and I cannot get this to work!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Care, March 14, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4
Love the headphones: disappointed in the life span
on September 11, 2018
Posted by: andyt
from New York, NY
I work in a wood shop and I use these headphones everyday. The blue tooth feature is fantastic and has worked with little problems for exactly one year, but just shy of owning these for one year my headphones are plagued with problems. The blue tooth drops out out randomly disconnects. If you purchase these I would recommend getting a warranty protection. I love the headphones, I am just disappointed in their short life span.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
1
Won't last
on July 9, 2019
Posted by: Kyle413
from Massachusetts
Worked great for a few months, now they will not pair to any device. After a lot of research many others are having the same issue. Overall review, JUNK!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 12, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT, so we can help trouble shoot this. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4
Great product, but missing features.
on September 4, 2019
Posted by: EdUb3
from Denver, CO
The 24db of audio protection is great, I use them on the airplane to kill ambient sound and at the shooting range for ear protection.
However, since they don't have audio pass-through they are dangerous to use in certain hazardous job environments, because of limiting the users situational awareness. Adding a microphone on each ear and allowing for audio pass-through could fix this. (I hope a newer model comes out with this feature.)
Also the audio quality is good, but it would be nice if the volume could go higher, and had more bass.
All in all a good product. I have one myself, gifted one to a family member, and recommended one to a friend who purchased and also loves them.
Written by a customer while visiting 3m.com
Customer Rating
3
Value for money
on September 10, 2019
Posted by: Mr Norway handyman
from Norway
Cons: no volume adjustability, bluetooth stability (phone??)
Pros: Price, user friendlyness, few parts(rugged), micro usb chargeable.
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, September 11, 2019
Hello - We appreciate you taking the time to leave your review. We are sorry to hear of the trouble. Volume should be controlled through the connected device. If you have any additional feedback or questions, please connect with us directly at 1-800-494-3552 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
1
These suck
on April 11, 2020
Posted by: CMDRHubbins
from Arkansas
I bought these to wear while I was mowing so I didn’t have to deal with headphone cables and be able to hear the music. I keep my phone in my pocket while I mow. But these headphones can’t get through a sings song without dropping the sound 4 or 5 times. The only time they work as expected is when I’m standing still, and holding my phone in my hand. This is the worst Bluetooth technology I have ever experienced.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
1
Do Not Buy!!! Junk!
on May 19, 2021
Posted by: Maizey
from Michigan
Got as a birthday gift. Didn’t hardly use and in fact only charged once. Went to charge again as the battery ran out and it wouldn’t charge. After reading other reviews it sounds like the charging mechanism is extremely delicate. I just use these for cutting grass and store inside. Look brand new. Call 3M and they want a receipt. I don’t have. They won’t do anything for me.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, May 19, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product and service. Your feedback is very important to us, and we will be sure to forward your comments. Our WorkTunes(TM) have a one year from date of purchase warranty with a copy of the receipt. If you do not have the receipt, we would have to go off of the serial number located in the headband. If you are able to find the receipt, please connect with our team at 1-800-237-2191 Mo-Fri 8am-4:30pm CT and reference case #23489360.
Written by a customer while visiting 3m.com