Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
2
broken micro usb port
on May 31, 2022
Posted by: re5pect08
from australia
the micro usb port broke off after the warranty period expired
plugging the cable in was always tight so it finally gave out
plugging the cable in was always tight so it finally gave out
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, June 2, 2022
Thank you for your review. We're sorry to hear of the trouble. Please reach out to 3M Australia for further assistance.
Written by a customer while visiting 3m.com
Customer Rating
1
3M Worktunes unit will not charge
on June 20, 2022
Posted by: Keswick2022
from Keswick, Ontario
I bought this headset the other day, plugged it in to charge it and the expected blue light did not come on. Moved the charging cable to two different plugs and the light still did not come on. Left unit plugged in for 12 hours and battery did not charge. Not impressed with the out of box performance
I would recommend this to a friend!
Response from 3m.comBy PACE Social Care, June 21, 2022
We are sorry to hear you are having trouble with your 3M Worktunes(TM) Connect Wireless Hearing Protector. We hope the seller can resolve this issue with you. If not, please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-364-3577 Mon-Fri 8am-5pm EST.
Written by a customer while visiting 3m.com
Customer Rating
1
No good
on September 9, 2022
Posted by: TimB
from Oregon
Had 4 months and it stopped charging. Its too bad I did like them while they worked
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, September 12, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference your case# 35365645.
Written by a customer while visiting 3m.com
Customer Rating
1
Yet another broken USB port
on December 19, 2022
Posted by: gtluke
Just about a year old and it seems the very common problem of the USB port failing has happened to me. I have maybe charged these headphones 10 times and the port is already broken. Sad.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, December 20, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and reference case# 37541202. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Charging Port Defect, another victim!
on January 21, 2023
Posted by: Tommyjay
from Nevada, USA
So I am another victim of the USB charging port defect in this product, I have had these 'earphones' for a little over a year now with very light use, the charging port is coming loose and now it will not charge, I suspect that this design flaw is in every headset that 3M sell, you would think that by now they would have resolved this issue!
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
2
They were great, now useless.
on May 18, 2023
Posted by: ReverendBill
from Tacoma, WA
Loved them until the charging port fell out. I got them for Father’s Day a few years back and used them for all sorts of projects. Now the battery is dead and I cannot charge them. I would recommend you look elsewhere. Great while they lasted, but under my light use they quit way too early to get a decent review.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, May 19, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
olume changes at random
on February 27, 2024
Posted by: WG Walk
Used for 1 year and now the volume changes at random! Don't buy these, they work great for a while and then...
Response from 3m.comBy 3M, March 1, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
5
Bluetooth Pairing Instructions
on July 20, 2024
Posted by: Anonymous
from Swag, Ohio
Great headphones! Bluetooth Pairing Instructions (since I had to search way too long to find them it's simple - press the source button on the side to scroll through FM / AM / Bluetooth, after the voice prompt says bluetooth, hold down the Func. button until the voice prompt says bluetooth pairing. Then it will show up on your device for pairing. Hope this helps someone else!
I would recommend this to a friend!
Written by a customer while visiting 3m.com