Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
Charging port is crapola.
on June 15, 2023
Posted by: Wayno
Charging is freaking crap, stopped charging about 4 months after purchase. Dont waste you money.
Response from 3m.comBy 3M, 3M Care Team, June 16, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Another customer with charging port complaint
on June 20, 2023
Posted by: bobn
from Chicago, IL
It works well, EXCEPT charging port finally broke after months of finicky charging cable issues.
Initially I thought it was a poor cable then I read the reviews.
So much fussing with charging cable to get a proper connection, then months later the port plug fell inside unit.
I was using the unit only occasionally, it would have failed much sooner with daily use.
I like the bulky old school look of non ear pods, tells those nearby to leave me alone I'm enjoying the radio.
Initially I thought it was a poor cable then I read the reviews.
So much fussing with charging cable to get a proper connection, then months later the port plug fell inside unit.
I was using the unit only occasionally, it would have failed much sooner with daily use.
I like the bulky old school look of non ear pods, tells those nearby to leave me alone I'm enjoying the radio.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, June 21, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Right side stopped working
on July 1, 2023
Posted by: RPiddy
from Maine
Bought these for my husband maybe a couple years ago, and they were great while they worked, but the right ear just stopped working. I would have expected these not-inexpensive headphones to work for more than 2 years. Pretty disappointing.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, July 3, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Wiring between ear muffs is the weak point
on July 17, 2023
Posted by: LarryE
from Pasadena, TX
I have owned 2 pair of these for years and like the idea. I use them for mowing, weedeating, edging, etc. Another words I use them in any noisy environment to protect my hearing. The first problem I had was the disintegration of the ear muffs. I was able to find replacements online. Next, like many of the reviews I have read, the wiring lost its rubber covering and ultimately the headphones failed. The second pair has not been used as much but they have also lost the covering on the 6-conductor wire and consequently the wire has broken rendering it inoperative. I opened this pair and discovered the wire that connects the left and right ear muffs is a 6-conductor wire with small connectors on each end that plug in to the circuit board. Is this ready-made cable with connectors available? If so, I can repair the headphones and restore their function.
I would recommend this to a friend!
Response from 3m.comBy 3M, 3M Care Team, July 19, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
Glaring issue on an otherwise decent product.
on July 28, 2023
Posted by: Chris Sprlng
from Michigan
Did what they're supposed to do for a while, weren't very loud, but worked. Figures the only wires you can see are what pull out of the ear cup, and cause issues. I baby my pair, the act of putting them on and taking them off, caused the wires to pull out of the ear slightly. Since then, they barely function.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, July 31, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
5
Durable and long battery life
on August 9, 2023
Posted by: Blackhawkfixer
from Alabama
I’ve had mine for a few years now. Regular use on aviation flight line and doing yard work. They even survived being in a t-bone car wreck. Zero complaints. Car wreck did require some super glue and wax string to piece back together but zero problem with Bluetooth or battery afterwards.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
This would be a 5 star review if not for one issue
on August 28, 2023
Posted by: Brother Jack
from Harrisburg, Pennsylvania
I'm completely happy with these headphones. They do a great job protecting my ears while I listen to music or podcasts as I'm mowing. But there's one issue I don't like. By design, these can only pair with one device. My wife and I share these. When she wants to use them, they have to be unpaired from my phone to be discoverable by hers. Apparently 3M didn't think people might share these, or they didn't care. Either way, it's annoying.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
3
Great but Did Not Last
on November 23, 2023
Posted by: dafoster
I loved mine, especially while mowing the lawn, but the receptacle for charging the battery broke after about 10 months.
Response from 3m.comBy 3M, 3M Care Team, November 24, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com