Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.4
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
204
4 Stars
88
3 Stars
62
2 Stars
85
1 Star
101
59%of customers recommend this product.
(
241 out of
407)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
Good then stinks
on September 2, 2022
Posted by: Bummer
from Oklahoma USA
Like so many other reviews...good until it's not. It became very quiet after about a year and now it's out of warranty. I can hardly hear anything in a quiet area let alone when mowing. I see a lot of other reviews say the same exact thing.
Response from 3m.comBy PACE Social Care, September 8, 2022
We are sorry to hear of your trouble. We'd like to get more information about your experience. Please contact our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and reference your case# 35289788.
Written by a customer while visiting 3m.com
Customer Rating
1
Owned 2. Both failed
on September 3, 2022
Posted by: Disappointed Dave
from Harrisonburg, Va.
The 3m Worktunes was recommended by a friend. After the 1st one failed within a year and 3m offered no resolve to the charging port breaking loose, I went ahead and paid for another pair. The 2nd pair lasted a year and will now not charge at all. No charging light. Just dead. Would be nice if 3m replaced the second pair
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Team, PACE, September 8, 2022
We are sorry to hear you are having trouble with our WorkTunes products. This is not what we would expect. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and mention case file 35280976. We look forward to assisting you with both product issues.
Written by a customer while visiting 3m.com
Customer Rating
3
First pair I bought lasted longer
on November 3, 2022
Posted by: this question is asinine
from colorado
Stuck between a 3 and a 4. This is my second pair of these, I loved the first pair, and while they never had the 30 hour battery life that you advertise, they at least lasted 10-12hrs through the work day. I gave them to my son when he started drumming, so he could play along to music, bought a new set as a replacement, and though they cost more than my original, they have not lasted as long and are now near useless. Over the past few weeks it has started taking less and less of a charge, to the point that I can have them plugged in all weekend and when I put them on Monday morning it starts of by telling me "Battery low." Can't say I'm convinced on buying a 3rd set, might be time to move on.
Response from 3m.comBy PACE Social Care, November 4, 2022
Thank you for your review. We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-537-2191 Mon-Fri 8am-4:30pm CT. When you call, please reference your case# 36597801.
Written by a customer while visiting 3m.com
Customer Rating
1
would avoid buying again
on November 6, 2022
Posted by: gavin
from wester sydney
brought these within the last 12 months and from day dot the pairing has been shocking. have to repair everytime you want to use them and thats a process and a half as it keeps failing
Response from 3m.comBy PACE Social Care, November 10, 2022
Hello, thank you for your review. We are sorry to hear of your experience and wouldn't expect that. We'd like to gather more information. Please contact our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and reference case# 36727139.
Written by a customer while visiting 3m.com
Customer Rating
5
Very durable.
on December 26, 2022
Posted by: Master of Disaster
from Michigan
I bought the pair that I have about 2 years ago. I am impressed. The environment I use these in I would have figured they would have been toast in about 6 months. I love these things. The sound quality is great and they work flawlessly. Once these finally do give up I am buying another set hands down.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5
very durable
on February 18, 2023
Posted by: John Deere 344L
I bought these 4 years ago, worked great. then ran them over with John Deere 344L, that destroyed them, but still worked.
Written by a customer while visiting 3m.com
Customer Rating
1
Charging port is crapola.
on June 15, 2023
Posted by: Wayno
Charging is freaking crap, stopped charging about 4 months after purchase. Dont waste you money.
Response from 3m.comBy 3M, 3M Care Team, June 16, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Another customer with charging port complaint
on June 20, 2023
Posted by: bobn
from Chicago, IL
It works well, EXCEPT charging port finally broke after months of finicky charging cable issues.
Initially I thought it was a poor cable then I read the reviews.
So much fussing with charging cable to get a proper connection, then months later the port plug fell inside unit.
I was using the unit only occasionally, it would have failed much sooner with daily use.
I like the bulky old school look of non ear pods, tells those nearby to leave me alone I'm enjoying the radio.
Initially I thought it was a poor cable then I read the reviews.
So much fussing with charging cable to get a proper connection, then months later the port plug fell inside unit.
I was using the unit only occasionally, it would have failed much sooner with daily use.
I like the bulky old school look of non ear pods, tells those nearby to leave me alone I'm enjoying the radio.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, June 21, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com