Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
2
Happy with them until they stopped working
on October 13, 2020
Posted by: tryg
from minnesota
I've had these for about a year, not used heavily and they started shutting off randomly and not turning on. I opened them up and 2 of the tiny wired had pulled themselves out of their solders. Definitely not built for longevity.
Response from 3m.comBy 3M Social Care, Social Care, October 16, 2020
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-494-3552 Mo-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Lacking quality
on November 22, 2020
Posted by: Pat040
from Olympia, WA
First set made 13 months until one side quit working. Decided to purchase another set, ultimately handled the new pair very cautiously. It's been 6 months and the wire covering on both sides have failed.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, November 24, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
All most had a fire charging the head phones
on December 27, 2020
Posted by: side car
from Sharon Wi
Went to charge it with the charger that came with it and it melted. Close to starting a fire!!! Has anyone else had this happen?
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, February 25, 2021
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-494-3552 Mo-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
4
Great and simple set of headphones
on January 6, 2021
Posted by: Ickyamy
from Toowoomba, QLD
I'm a greenskeeper so I use these headphones outside whilst mowing and the like and I think they're great - the sound quality is important to me and they do a wonderful job. I also need to be able to answer calls from others in my team and my headphones allow me to do that efficiently. I am cautious to use them in the rain because I can't seem to find anything to say if they're waterproof or splashproof even so, are they? I can see that I shouldn't immerse them in water but that isn't clearly saying whether or not to use them in the rain.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
From Great to Useless
on March 21, 2021
Posted by: Skip123
from Bethel, ME
Was a birthday gift in December 2020 and has been used infrequently on a small residential construction site. Must say they were great, well fitting, snug, good sound, I was pleased. But then.... perhaps the 8th use, they just stopped working. Won't charge or turn on. DISAPPOINTING! Then to look on this site and see the number of poor reviews surprised me - please tell me 3M that it was a bad batch of products and you've discovered a solution and improved your product. Please tell me you do not intentionally produce a disposable product. Please!
Response from 3m.comBy 3M Social Care, Social Care, March 22, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Fantastic except usb charging port broke
on April 24, 2021
Posted by: Gray
from San jose, ca
I bought this and used it for a few weeks and then came back to use 6 months later. On the third use, it stopped charging. Tried different cables and chargers but it seems the USB port is broken. Seems lots of people have the same problem.
No, I would not recommend this to a friend.
Response from 3m.comBy Scotch-Brite, Social Care, April 26, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
They had a great product an absolutely ruined it
on April 27, 2021
Posted by: Epic bike shop
from Springfield tn
They had a great product an absolutely ruined it used to you could hear yourself talk, and could hear the people on the other end absolutely perfect, now this new model I tried three of the Bluetooth models and returned them each time thinking it was a defective unit because you couldn’t hear the people and you cannot hear yourself talking on it so therefore you’re yelling to try to talk to them, and you have to go to a quiet room to be able to hear them, however the Bluetooth feature is justFine, I got a different version which offers AM/FM and Bluetooth and it had the same problem, and I had to buy an extra battery and now within two months the charging port has went out I’m taking this garbage back
No, I would not recommend this to a friend.
Response from 3m.comBy Social Care, April 30, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear you are not satisfied with the product. This product is first and foremost designed for hearing protection. The volume levels will not raise past safe dB levels. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Left side quit
on July 9, 2021
Posted by: Mp23
from Ohio
Bought these and they worked great for a few months. I just went to start mowing and the left side no longer plays anything. The assistant voice doesn't play in the left side, so I'm confident it's the headset and not a connection issue.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, July 12, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and mention file number 25158988. Thanks again, and we look forward to your call!
Written by a customer while visiting 3m.com