Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(473 Reviews)
Rating breakdown 473 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
98
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
2
General construction typical 3M High Quality
on April 27, 2019
Posted by: Maxwell
from Tennessee
I have owned 2 pairs of these for use by myself and others. We use them for yard work, tractor work, etc. Up until about a week ago they have been great (although volume is limited, but maybe a regulation). A week ago I noticed that one would not charge unless the cord was exactly in the right place. a day or so later and there is nothing but a hole where the micro USB was. I switched to the other pair and looked very carefully and you could see that the micro usb metallic connector was loose. With 2 charges, it also fell off and is bouncing around inside the headset. These have been great devices until now, and we are missing them. Will call 3M Monday and see what to do. Shame to throw them out. Found quite a few other web comments around regarding exactly the same problem. Wonder if it is a trend. Would have been 5 stars, but can no longer charge them.
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, April 29, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4
Great sound, not so great call quality
on April 27, 2019
Posted by: JeremyH
from Bridgeton, MO, USA
I've had mine for a few months now and love using them to mow my yard and use any power tools while listening to podcasts. The battery life has been good, and the sound quality is also good. I don't recommend using these for Bluetooth phone calls, however, as the headphones pick up so much ambient noise through the microphone that the other person says it sounds like I'm talking to them from the other side of a large room, and they end up hearing anything I'm handling - even paper - more than me. Otherwise, they're great for Bluetooth audio from my Samsung Galaxy S7 and now my Google Pixel 3.
My only other complaint is with the charging port. These headphones use a mini-USB charging cable, the same as nearly every Android phone for the past few years (until the new USB-C standard started), which is fine because I have extra cables around the house. The problem, however, is that the charging port on my headphones broke off inside the ear cup today, and now I can no longer charge them.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
not to be used around communication radios
on May 1, 2019
Posted by: Arcadio
I bought this 2 months ago and one set started sounding weird after a week of use, then stop getting sound all together, i purchased a second set and it now has no volume on the left side, when i use my Motorola radio i noticed the sound would cut if it was playing if it wasn't playing music it would make a high pitch sound, the WIFI is bad too, not good enough for the price.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, May 1, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT, so we can help. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
3M WorkTunes stopped going in to the pairing mode
on May 3, 2019
Posted by: 1Mark
from Reading, Pa
The hearing protection of this device works very well from mowing and chain sawing.
After a year of use, it suddenly will not pair with my i phone 8. You press the button on the 3M headphone and it says, power on, battery high, and then a bunch of beeps....
I guess it did last about a year. Have to say that i know my blue tooth works on my phone because it does connect to my car and printer without problems.
I really can't say to friend you should buy this, a good set of muffs would work just as well.
After a year of use, it suddenly will not pair with my i phone 8. You press the button on the 3M headphone and it says, power on, battery high, and then a bunch of beeps....
I guess it did last about a year. Have to say that i know my blue tooth works on my phone because it does connect to my car and printer without problems.
I really can't say to friend you should buy this, a good set of muffs would work just as well.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, May 6, 2019
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. Please connect with us directly at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Great noise protection, Poor parts / design
on May 29, 2019
Posted by: JimmyOnTheFly
from Toronto
I've had 2 pairs in 6 months and one or both speakers on both pairs have gone super quiet. First pair button side went quiet first followed by the other, R.A'd. Second pair again after a few weeks, button side speaker gone quiet again. As hearing protection 9/10, as headphones 4/10.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, May 30, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT, so we can gather more details and help. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
5
Silence is Golden
on June 22, 2019
Posted by: DL_C
from Littleton, CO, United States
Gender:Male
[This review was collected as part of a promotion.] I really like this product. They are easy to adjust, comfortable and really block outside noise levels. I've used them while mowing the yard and in my shop while grinding on steel. To be honest I've even used the Bluetooth function to listen to my computer. What I really like about the Bluetooth function is the ability to receive phone calls that I would normally miss while wearing hearing protection. The simplified one button operation along with the voice prompts make it easy to operate the Bluetooth. I've gotta say these are the best hearing protectors I've ever used and I've tried a lot of different styles over the years. 3M gave me this product as a free sample so I could evaluate them.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5
Fits securely.
on July 17, 2019
Posted by: painter kev
from Hamilton, MT, United States
Gender:Male
[This review was collected as part of a promotion.] I have been using the WorkTunes for about a month now. Standout features are... They stay put! Very secure. Easy bluetooth connection Definitely protect hearing from loud machinery. light weight. Negatives. no volume button adjust on headset. If you wear glasses the tight fit will press the arms of the glasses into your temples causing some discomfort. Overall. well worth it.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5
Made work enjoyable!
on July 18, 2019
Posted by: Wally1776
from Portland, ME, United States
[This review was collected as part of a promotion.] I received these free to try, and review. These headphones are amazing! Usually doing work that requires ear protection is boring! These allows me to listen to music, while still protecting my ears!
I would recommend this to a friend!
Written by a customer while visiting 3m.com