Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(473 Reviews)
Rating breakdown 473 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
98
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
Not working as described on the box
on June 2, 2018
Posted by: RSmith12573
from Homerville, OH
I bought these new about a week ago. I intended to use them while mowing , doing other chores around the house, and even to help block out noise while playing games, watching videos, or entertaining myself in other ways. They have a major problem with the audio not being in sync with the video and any audio skipping or cutting out constantly. This occured even while holding the desired device in my hand. The only time it would "stream audio seamlessly" as advertised and printed on the box was if I tucked my phone under the head band or held the phone next to my ear. This is not what I nor any consumer should expect to be the intended meaning of the words "stream audio seamlessly" and "HiFi quality." I read the reviews and saw that there were many of them complaining of this defect in the product. I simply did not expect to have the same experience as everyone else. I was hoping I would receive an updated version without the same issues. I was wrong, just as 3M might've been wrong to venture into the consumer electronics channel. Maybe they would do better to stick to adhesives and insulation.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, June 4, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Bluetooth skips
on June 25, 2018
Posted by: Dudds123
from Canada
Bluetooth drops in and out with phone in my pocket or anywhere more than 1 foot from the headphones with galaxy s5 and s7.
Not loud which I did expect but sound quality is very poor.
Very sturdy and not bad at blocking noise, otherwise useless
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, June 26, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Audio Quality is Abismal Static & LowLevel Cutout
on June 30, 2018
Posted by: Benjamin
from SW MO
Works as hearing protection without the bluetooth audio portion.
Cannot pair with phone that I use as an audiobook player LG VS425 (which uses bluetooth 4.1)
Pairs with a laptop; but the audio is filled with static inter spaced with silence between words (audio low level cutout) when playing audiobooks; painful. Whitenoise/static is continuous when playing video or cds.
Did not meet my expectations.
Haven't tried to use them to make a phone call but the thing is called work_Tunes_, it shouldn't be suitable for music?
Haven't tried to use them to make a phone call but the thing is called work_Tunes_, it shouldn't be suitable for music?
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 2, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Audio skips constantly
on July 9, 2018
Posted by: Jhnstn00
from Texas
I've used these for about 20 hours of operation and they work well to block noises of lawn equipment but the audio constantly goes in and out and skips that I don't understand parts of my audio podcasts. I see the rep here mention to call support for this problem. Why don't you just give us the solution. My suspicion is there is no solution. Using Pixel XL phone. Very frustrating. Might return them but I need something thus putting up with bad product.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, July 10, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Very disappointed
on July 12, 2018
Posted by: Zazu 12
from Wisconsin
I thought this be great until I got on my mower that I run up to 14 hrs a day and all I could hear was the low end noise of my mower blades. Sound like a helicopter in your ear. I actually had to take them off I felt so sick. Very poor product testing. My cheap in ear buds kept out more sound than these. Only up side was the microphone. I think noise protection was sacrificed for room for speakers that are not the greatest.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 13, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product. This product has a NRR of 24 dB. We would love to gather some more details about your experience. Please connect with our team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Looking for Help
on July 14, 2018
Posted by: Frederic
from Houston, TX
I purchased these about 6 months ago to use in my workshop and while working in the yard with power equipment. They worked great for the first two months then the bluetooth started dropping in and out with phone in my pocket. At first it was intermittent, but it has now progressed to the point of being not worth the trouble.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 16, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
Worked great but
on August 8, 2018
Posted by: Mike1953
from Watson, La
I purchased the 3M Worktunes on May 25th, 2018. I have used them maybe 10 times and really like the protection it provides and the ability to listen to music. However they have stopped working with Bluetooth and direct connect. I have tried an android phone and an I-Phone and neither one will discover the device. My question is; is there a warranty with this product? If so, for how long?
Response from 3m.comBy 3M Social Care, August 9, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
4
Great But....
on August 18, 2018
Posted by: Sparky1847
from PA
I have had them a few weeks now and absolutely love them. But the Bluetooth keeps dropping out for a second then back in. I see I'm not the only one having this problem. is there something that can be done?
I would recommend this to a friend!
Written by a customer while visiting 3m.com