Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.4
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
204
4 Stars
88
3 Stars
62
2 Stars
85
1 Star
101
59%of customers recommend this product.
(
241 out of
407)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
Don’t last - if you get over a year good luck
on March 7, 2024
Posted by: Anonymous
This is my third pair that the wire on the left ear piece slowly breaks until it’s completely off
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, March 8, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
4
Good, could be better.
on May 30, 2024
Posted by: JaLeGr
from Wa state
I've had these for a couple years now, this is my second pair and I pretty much love them, but the speaker wire where it meets the ear cover is deteriorating and breaking, and I've now lost sound in my left headphone. The headset is in pretty much great condition otherwise, and the wire is starting to deteriorate and slowly break on the right side as well, I don't know if there's a fix for this but it's disappointing that this is the only thing keeping me from enjoying these headphones.
The battery, also when fully charged only shows as being about 50% charged on my phone and other devices that I connect them to. They also won't pair with my laptop for some reason, but I'm wondering if this isn't just a hardware incompatibility issue, which is still kind of disappointing.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
Good.
on November 8, 2024
Posted by: JSB93
I am on 2nd set. Like everything about item but this set the padding surround has failed.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
Terrible directions
on November 16, 2024
Posted by: BBnraleigh
Bluetooth very touchy and almost impossible to reset once it goes out. Phone impossible to use - should be simple however it really should just be sold as noise cancelling versus any other claims
Response from 3m.comBy 3M, November 20, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
Disappointing
on July 3, 2025
Posted by: Sask031
from Saskatchewan Canada
I bought these to replace my old pair of work tunes that I have used for the last 7 years, wore them out.
These are a great improvement, the volume button is a handy improvement.
Only fault I have found is the new head band is flat and doesn’t form to head. It is extremely uncomfortable to wear long term, only about one inch of head band contacts top of head. Went to return and get a different pair. Of the three I checked at store they were all the same. So I just kept original pair. A week later and have tried three times to bend to form to head and if I get the headband to fit comfortably, then the ear muffs don’t seal. Getting annoyed after such great service with old pair, these are failing in a most unexpected way. My old sets head band is damaged so can’t grab them and switch them.
Most likely return and either try a pair of isotunes or something else entirely.
Not sure what to do but I suspect I will be returning
These are a great improvement, the volume button is a handy improvement.
Only fault I have found is the new head band is flat and doesn’t form to head. It is extremely uncomfortable to wear long term, only about one inch of head band contacts top of head. Went to return and get a different pair. Of the three I checked at store they were all the same. So I just kept original pair. A week later and have tried three times to bend to form to head and if I get the headband to fit comfortably, then the ear muffs don’t seal. Getting annoyed after such great service with old pair, these are failing in a most unexpected way. My old sets head band is damaged so can’t grab them and switch them.
Most likely return and either try a pair of isotunes or something else entirely.
Not sure what to do but I suspect I will be returning
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, July 7, 2025
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
5
Good hearing protection!
on September 18, 2017
Posted by: JeffreyG
from Colorado Springs, CO, United States
I wore these earmuffs for the better part of a day working with various power tools while working on home projects. The sound quality is very good, and the Bluetooth connection works very well. My only complaint is that the audio cuts in and out depending on where your device that is streaming audio is located. Its not awful, but it does happen. I tried to keep my phone in my right pocket to keep the connection line of sight. When I tried my phone in my left pocket, the connection wasn't as strong, and would cut in and out more often. That all being said, I still really love these earmuffs! Well done, 3M!
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5
Just what I've been looking for
on November 11, 2017
Posted by: Budge
from Portland, OR, United States
[This review was collected as part of a promotion.] Love the WorkTunes. They fit snugly and keep out load noises. Easy to set up and use. Being able to hear my music without having the volume up is great, and I love that I can make and answer calls as well. Really nice product.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
They were ok.
on January 30, 2018
Posted by: Woody636
from WA
I have had these guys for about 3 weeks. I use them for maybe an hour or two each day with some music playing while I work. I do need them a little more to actually muffle sound which for both have been fine... until today 3 weeks in. I paused the music and when I went to play the music again, my phone is connected but the volume is silent. Yes I checked my phone volume which is up and was not altered from 2 minutes prior to hitting pause. I turned my phone off. I told my phone to forget the device and did the pairing process again. I have yet to drop them... Haven't banged them on anything. I treat them pretty darn well. To have them sitting on my head and then this, pretty sad. Good price initially but I think I would have spent double if I knew these would stop working all together. I will end this with some kind of a positive note, the battery itself was very impressive but doesn't mean a lot when they don't play sound anymore.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Care, January 31, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com