Customer reviews from 3m.com
3M - WorkTunes AM/FM Hearing Protector - Black/Yellow
Average customer rating
3.7
(491 Reviews)
Rating breakdown 491 reviews
5 Stars
216
4 Stars
113
3 Stars
37
2 Stars
58
1 Star
67
72%of customers recommend this product.
(
301 out of
418)
Customer Reviews for 3M - WorkTunes AM/FM Hearing Protector - Black/Yellow
Customer Rating
1
Bluetooth is connected but does not notify me
on May 18, 2018
Posted by: Rob ez
from Lc mi.
Device is paired via Bluetooth but does not notify me or alert me on incoming message or calls!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Care, May 21, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Low battery warning problem
on July 26, 2018
Posted by: indefatigable
from Toronto Canada
Product worked fine for over one year. Now I receive a VERY loud low battery warning at any time, repeatedly. Even with brand new batteries, the distressing very loud low battery warning sounds. Makes the unit non useable.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 26, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
Not sure if they're working properly...
on August 15, 2018
Posted by: DRan
I got these for mowing the yard. I can only hear out of one side - the left. Nothing comes out of the right side. Is this normal? Or, did I get a defective pair?
Response from 3m.comBy 3M Social Care, Social Care, August 15, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Hard on batteries
on August 28, 2018
Posted by: Tatman
from Boulder Co.
I have owned 5 or 6 pair of these. The last set I had didn't need batteries to listen to my iPod. Now I go through batteries every other month. The noise cancelling "hiss" is always on. I love having my own music when I'm cutting tile all day, but to grab them only to find the batteries are dead is frustrating
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, August 29, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Not loud enough when mowing.
on September 22, 2018
Posted by: Chuckmobile
from Mobile, Al
Mowed today with headphones. Not loud enough. Plan to return. Volume control doesn't work consistently.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, September 24, 2018
Hello! The unit is first and foremost a hearing protector and will only get to a certain level of dB. However, with the Safe Volume Control feature on this design, it actually has a higher dB limit on it than our previous model. The only thing we can think of is that you may have it on the lower set dB (limiter), rather than the default Safe Volume Control (Dosimeter). To see if that is it, please use the following steps to set your unit in to the Safe Volume Control (Dosimeter) mode:
1 Unit needs to be off
2 Press and hold Power Button and Center of Tuning Dial together
3 Voice Assist will say, “Settings Menu”
4 Press Center Dial to toggle between menu items.
5 Stop when you hear either, “Dosimeter” or “Limiter” (not “Dosimeter Default Setting”)
6 Turn Scroll Wheel to toggle between “Dosimeter” and “Limiter”
7 “Dosimeter” is the “Safe Volume Control” technology
8 “Limiter” is to be used if the user wants to keep the max limit set at 82 decibels
9 Press “Function” key to exit once the desired setting is chosen
If you have any questions or concerns, please contact our support team at 1-800-494-3552 M-F 8am-5pm CT.
1 Unit needs to be off
2 Press and hold Power Button and Center of Tuning Dial together
3 Voice Assist will say, “Settings Menu”
4 Press Center Dial to toggle between menu items.
5 Stop when you hear either, “Dosimeter” or “Limiter” (not “Dosimeter Default Setting”)
6 Turn Scroll Wheel to toggle between “Dosimeter” and “Limiter”
7 “Dosimeter” is the “Safe Volume Control” technology
8 “Limiter” is to be used if the user wants to keep the max limit set at 82 decibels
9 Press “Function” key to exit once the desired setting is chosen
If you have any questions or concerns, please contact our support team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Great, but....
on November 5, 2018
Posted by: GaryH
from Tonawanda, NY
What I love- great sound quality, really muffles small engine noise without turning up the volume very high. Dislikes - radio comes on sometimes when returning to storage case. No longer works, changed battery for the second time and now they dont work. All I get when I turn them on is the audible "power on". No radio, no bluetooth nothing. Suffice to say I went from loving them to terrifically disappointed.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, November 6, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
Sounds great, but no microphone for calls!
on January 9, 2019
Posted by: mhl109
from Montana
Just bought these and should have researched better. supposedly a new model on the way that does it all...AM/FM, Bluetooth and a microphone for call answering. My mistake for thinking these already did all that. When is the all up model available?
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
1
Bad quality
on February 18, 2019
Posted by: johnjohn1031
from Winston, Ga.
Purchased a similar set a few years ago, & couldn't ask for better quality. This newer version "work tunes" is gosh awful. Have had several months now, & it's falling apart. Tuning nob fell off & lost-ear muffs have cracked-exterior of muffs have turned to a sticky substance. 3M must have changed manufactures.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, February 21, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would not expect this, We would love to gather some additional details and help. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com