Customer reviews from 3m.com
3M - WorkTunes AM/FM Hearing Protector - Black/Yellow
Average customer rating
3.7
(491 Reviews)
Rating breakdown 491 reviews
5 Stars
216
4 Stars
113
3 Stars
37
2 Stars
58
1 Star
67
72%of customers recommend this product.
(
301 out of
418)
Customer Reviews for 3M - WorkTunes AM/FM Hearing Protector - Black/Yellow
Customer Rating
2
3M WorkTunes
on April 16, 2019
Posted by: DGBInThAtl
from Dawsonville
I like them but I can't find replacement earpads so they're useless once the earpads wear out.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, April 16, 2019
Hello - Thank you for taking the time to leave your review. Please call us directly at 1-800-494-3552 M-F 8am-5pm CT, for parts and availability.
Written by a customer while visiting 3m.com
Customer Rating
2
Liked them before the charging port broke
on May 16, 2022
Posted by: Matt826
from Brooklyn, NY
Micro USB charge port fell into the headphone after 5 months use. Got for Christmas, used most days, in May (after 5 months) went to charge and now no-longer able to charge the Li-on battery. Nothing holds the Micro-USB jack except for a few micro solder joints. Annoying to have such fragile internal parts for an industrial item.
Response from 3m.comBy PACE Social Care, May 19, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and reference case# 32767525. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
Good sound but workmanship is not as good anymore
on July 13, 2022
Posted by: MnDad
from winona mn
We have several of these headsets. The connect+ version has good sound and volume. I don't know if something changed but the vinyl that covers the foam ear pieces is cracking and pealing off. we have the same and similar 3m headsets that are much older than this one and no issues. maybe we just got a bad one because normally these are very good and durable
Response from 3m.comBy PACE Social Care, July 14, 2022
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. 3M recommends replacing foam liners and cushions at least twice a year (or when become damaged) in order to maintain acceptable noise reduction, hygiene and comfort. Please reach out to us to confirm your product and which replacement earpads to get. We're available Mon-Fri 8am-4:30pm CT at 1-800-537-2191. You can reference case# 34005151.
Written by a customer while visiting 3m.com
Customer Rating
1
Poor Quality - Do Not Buy!
on May 26, 2023
Posted by: tbird
from North Dakota
Charging port broke off inside headset. Unable to charge. After looking at the reviews, this appears to be a common complaint with this product. I would not recommend this product.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, May 29, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Garbage! DO NOT BUY THESE!
on March 25, 2015
Posted by: dave48
from Chicago, IL, United States
i bought these in january for occasional use. i used them about 20 hours and the am/fm radio stopped working. after about 40 hours the ipod playback feature broke. 30 day warranty is useless. now they are just really expensive ear muffs. very disappointed!
No, I would not recommend this to a friend.
Response from 3m.comBy Rachel, Customer Service, March 31, 2015
We would request contacting our customer service team as we would not expect these problems to occur. We are available M-F 7am to 6pm CT at 1-800-537-9514. Please know we will reach out to you directly as well.
Written by a customer while visiting 3m.com
Customer Rating
1
No long term use
on March 8, 2017
Posted by: MDCraft
from Mobile, Al USA
I purchased this headset 15 months ago. The wire going over the head band to supply the other ear broke where it naturally flexed. I used this quite often but it didn't last. The warranty department only covers 12 months. Understandable but not from a construction point of view. I DO NOT RECOMMEND...
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Engagement, March 8, 2017
We're sorry to hear of the trouble you have experienced and we appreciate you taking the time to leave your review. We have made updates to this product and would not expect that trouble to occur. If you'd like to discuss this further with our team please reach out to 1.800.537.9514 M-F 8am-5pm CT. Thank you for taking the time to leave your review.
Written by a customer while visiting 3m.com
Customer Rating
1
Died after one use
on March 31, 2017
Posted by: Pepster
from CT
Bought myself for my birthday, so I could have something to listen to while snowblowing. Died after one 45 minute session.
Response from 3m.comBy 3M DIY, Social Engagemen, April 3, 2017
We absolutely not expect that and ask you please connect with our team so we can assist by calling 1.800.537.9514 M-F 8am-5pm CT. They can gather some additional details and hopefully assist. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
2
Great Tech/Poor Build
on May 8, 2017
Posted by: Oshkosh DIYr
from Oshkosh, WI, United States
The tech and functionality work great on this unit. The sound dampening is fantastic and the way the sound and user interface work great. The only problem is the materials of construction and final build of the unit is not what I expected from a major consumer products company. Key areas of stress are made of cheap plastic and the point where the headphones attach to the head set wire pulled apart making them not wearable and even a danger to poking you in the eye. I've owned them less than a year. The product is branded and labeled work wear implying commercial/construction grade. Disappointing and I'll be trying to return for a refund.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Engagement, May 8, 2017
Thank you for taking the time to leave your review. We appreciate you pointing out a few areas of concern and suggest connecting with our customer service team at 1.800.537.9514 M-F 8am-5pm CT so our team can assist. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com