Customer reviews from 3m.com
3M - WorkTunes AM/FM Hearing Protector - Black/Yellow
Average customer rating
3.6
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
109
4 Stars
57
3 Stars
23
2 Stars
30
1 Star
45
70%of customers recommend this product.
(
172 out of
247)
Customer Reviews for 3M - WorkTunes AM/FM Hearing Protector - Black/Yellow
Customer Rating
1
quit working
on December 5, 2014
Posted by: mcamp
from Michigan, USA
Gender:Male
Loved these when I first bought them. They are very comfortable. However, after a couple months they just won't work anymore. I have tried new batteries but to no avail. They turn on for a half second the go off. Not happy at all.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
2
Bad FM Reception and Very low Sound Volume..
on May 17, 2016
Posted by: Anonymous
from Harrisburg, PA, United States
Gender:Male
Works good for loud noise protection. They're comfortable to wear for hours at a time. The FM radio reception is not too good, I've walked around with an old Am/FM radio with a standard antennae I use in the garage. We used to take it to the beach when I was a kid about 30 years ago, I wanted to see if it was the worktunes or just bad spots for reception and the old radio gets better reception than the 3M worktunes does. The FM stations fade in and out for some reason even when they are local stations with towers close by. The volume on the radio is very weak also. I have to turn it the whole way up and still have problems hearing it sometimes. I've had this pair for a few months and they look like new. Every night all my gear gets cleaned up and put away so I know it's not from misuse or abuse. I would really like these if the FM radio reception was a lot better and the volume was much louder. I wouldn't even mind if the antenna was a little longer as long as it got better FM reception. Better speakers or more volume would be great also. I really wanted to like these but they are lacking in FM reception and sound volume. The way they are now I might as well use regular haring protection.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Engagement, May 20, 2016
Thank you for taking the time to leave your review. We would not expect our product to perform as you have described and we've sent a direct e-mail offering assistance. For any customer having trouble with our products we would ask they please call 1.800.537.9514 M-F 8am-5pm CT so our team can troubleshoot or replace the product. Thanks again!
Written by a customer while visiting 3m.com
Customer Rating
3
Stopped Working After 6 Months
on March 9, 2014
Posted by: StephPisky
from Minneapolis, MN
Gender:Female
Product stopped working after about 6 months. Seemed to work fine before the random demise. Tried new batteries but it's completely dead. I would like to exchange them for another pair. Please contact me.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M™ TEKK, March 17, 2014
Thank you for providing your Rating and Review of our 3M™ TEKK Tunes™ Hearing Protector with Voice Assist. We are sorry to hear that you are experiencing difficulty and we would like the opportunity to assist you. We can go over some troubleshooting and try to determine if there is an issue with the product. We want our customers to expect the high quality products they have come to expect from 3M. Please know we have reached out to you directly. Thank you for your feedback and we hope to hear from you soon!
Written by a customer while visiting 3m.com
Customer Rating
1
Little or No Radio Reception
on May 27, 2013
Posted by: MacTennisNut
This is my second pair of 3M Tekk WorkTunes. My first pair worked great on both AM and FM until I left them out in the rain on my tractor. Removed batteries and dried them out thouroughly but no luck with radio reception. So I purchased another pair on May 26, 2013 and this pair has little or no radio reception on AM or FM. I would like a replacement pair that works, but based on what I see in other posts here, it appears that this is problem with the model currently being sold. What are my options for obtaining a working replacement pair?
No, I would not recommend this to a friend.
Response from 3m.comBy 3M™ TEKK Protection, June 5, 2013
Thank you for posting a review on our 3M™ TEKK Protection product. Based on our customers’ feedback, we have recently made some upgrades to the Digital WorkTunes™ Hearing Protector and AM/FM Stereo Radio. We would be happy to send a replacement to you, as well as a postage paid label to return the defective item for our quality lab to review. We've sent you a direct email to help get you a replacement item. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
1
horrible!
on June 10, 2015
Posted by: hugely disapointed
from Miami, FL, United States
Gender:Male
Had the analog version for years and it was great. The only problem was the battery cover fell off, but that's what duct tape is for. Wife "upgraded" me to the digital and like a fool, gave away my analog BEFORE using the digital. HUGE mistake. DOES NOT FUNCTION as a noise reducer, can hardly hear my favorite station (their broadcast antenna is 1 MILE AWAY). The slightest movement changes the station. Turned my head, one of the buttons FELL OFF. Check out the rest of the reviews: Less than 10% favorable. Great odds!
No, I would not recommend this to a friend.
Response from 3m.comBy Alennah W, Customer Service, June 12, 2015
Thank you for taking the time to write a Rating & Review on our Digital WorkTunes™ Hearing Protector and AM/FM Stereo Radio. We would expect our product to meet the high quality standards our customers have come to expect. If the product is not performing and you believe it has been used as intended we would ask you contact us to discuss options for replacement by calling 800-494-3552 M-F 8:00 am to 5:00 pm CST and mentioning case number 6126017. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
5
Shuts down
on September 15, 2014
Posted by: Chuck59
from Sioux Falls, SD, USA
Gender:Male
After putting in new batteries twice it tells me shutting down after just a couple of hours. The first set of batteries lasted for three weeks but now they seem to last only two hours. When it works it's great but if I have to keep replacing batteries every two hours I'm not sure it's worth keeping. Is there something that I am doing wrong when replacing the batteries or is this an issue that you have heard of before? I would like to keep them but would like to not have the expense of going through so many batteries. Thanks for your input.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5
Great headset for listening to what you want while you work...
on February 8, 2012
Posted by: scbelow
from Kalamazoo MI
Gender:Female
My favorite Christmas present. Used nearly every day. Cutting wood, mowing lawn, weed whipping and snow blowing barely seemed a chore when you can listen to the radio or your iPod. Alas it was a sad day when they found there way "into" my snowblower. Don't ask. I'm still mourning them.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
1
poor quality
on June 6, 2013
Posted by: disapointed
from Charleston, SC, USA
Gender:Male
This is the second pair I have purchased in the past year. The first pair the radio quit working on one side. I then purchased another pair and the reception on radio is poor and I cant get the MP3 player to work. I am very disappointed with the quality of both of these units.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M™ TEKK Protection, June 12, 2013
We are sorry to hear that the radio didn't work well for you, as we would expect our products to perform properly throughout your use. We'd like to learn more about what could have caused the problem. We've sent you a direct email so that we can discuss the use of the product and offer a resolution to you. Thank you!
Written by a customer while visiting 3m.com