Customer reviews from gracobaby.com
Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Average customer rating
4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
104
4 Stars
33
3 Stars
8
2 Stars
11
1 Star
23
75%of customers recommend this product.
(
93 out of
124)
Customer Reviews for Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Customer Rating
1
Was not working out the box
on January 10, 2023
Posted by: Cordero
from Des Moines iowa
We opened it put the pieces together and the lights turned on. Clicked the buttons all it did was play music.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Consumer Care Team, January 11, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your product and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
A parent must have
on August 23, 2018
Posted by: Hides
I received this swing from weeSpring parent panel and was ecstatic to try it out. It was very easy to set up- I had it put together in under 10 minutes with the “help” of my 3 year old twins and ready for my baby. I love the different settings and the response to baby crying, it truly was amazing. It’s easy to switch from a rocker to swing and I love that it plugs in. The colors are gender neutral and the bear and moon print is very cute. The shoulder straps were the one thing I wasn’t a fan of, I was able to strap my daughter in with just the legs to bypass them. I would definitely recommend this swing to anyone.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Best swing ever!
on August 28, 2018
Posted by: dajohnson22
This swing is extremely versatile and has a lot of options and allows me to find one that fits both of my babies. It is lightweight and easy to move around and the ability to remove the seat and use it as a rocker is amazing! My only dislike is that when it is in the rocker mode it is awkward to remove the seat. I was pleasantly surprised at just how quickly it responds to babies cries and adjusts to a new setting. It's also quiet in comparison to some of our previous seats. Big thank you to Graco and WeeSpring Parent Panel for sending me such an amazing product.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Just one word: amazing!
on May 19, 2020
Posted by: Martyna
from Atlanta, GA
We got this as a gift from my husband’s colleague and we couldn’t be any happier! As a physical therapist I’ve always been skeptical about swings/rockers/bouncers since they usually make babies lay all curled up without much of movement room for our little ones. But guys... I gotta tell you this: Graco Sense2Soothe Swing is the best one on the market when it comes to your loved one’s position! Baby actually lays flat with legs a bit lifted up, plenty of room around to move both hands and legs. It also is pretty firm which makes it really safe. Huge variety of movements, sounds and another great feature: vibrations! Since our little one is struggling with gas and colic, it is really hard to put him to sleep and also for him to have a GOOD sleep. But with this swing... I’m telling you, the BEST GIFT EVER!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
We love this swing!
on August 24, 2018
Posted by: SaraN
I was given this Baby Swing to try as part of the weeSpring Parent Panel and I am so happy I had the opportunity to test the swing! My daughter loves being placed in it. The second we lay her in the swing, she lights up and is content. It quickly rocks her to sleep when she is ready for a nap - and when she wakes up and cries a bit, it changes settings to soothe her and put her back to sleep if she is not ready to wake yet. I have already recommended the swing to a good friend who's baby is struggling with sleep. Thanks for the great product!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Freedom in the form of a swing
on August 22, 2018
Posted by: nnmiller427
I recieved the Graco Sense2Soothe Swing from the weeSpring Parent Panel. This is an amazing accessory to have with a baby. Before I had the swing, my baby constantly wanted to be held and my husband and I couldn't things done. I like the cry detection feature because it changes to other settings to soothe her. The cry detection hasn't worked once or twice since we got it but maybe my baby doesn't cry loud enough.
The rocker is useful to keep her in while I'm busy in other rooms around the house. Putting it together, changing the settings, sides, and from rocker to swing are easy to do. The only small complaint is the is not a difference between the reclining settings. But other then that this swing is great!
The rocker is useful to keep her in while I'm busy in other rooms around the house. Putting it together, changing the settings, sides, and from rocker to swing are easy to do. The only small complaint is the is not a difference between the reclining settings. But other then that this swing is great!
Written by a customer while visiting gracobaby.com
Customer Rating
4
So customizable!
on August 27, 2018
Posted by: HMoney
I never thought I needed an infant swing until I received this one from the weeSpring Parent Panel. Now raising my second son, this swing keeps my infant entertained while I accomplish tasks for my toddler. This swing helps minimize the chances that I have two young kids screaming at me simultaneously.
The swing is highly customizable, with a few swinging motions, swing speeds, vibration intensities, audio types, and audio levels. I had no idea that a bottom-mounted seat could swing at all; I assumed these types were all bouncers. However, this is indeed a swing, and my infant finds all of the swinging motions to be quite soothing. The swing is gentle when initializing, slowly starting and then building the motion, rather than starting at the peak and rattling down like a rollercoaster. My son fell asleep within two minutes of being placed in it for the first time, and it was nowhere near nap time. He found this so soothing that it was a few days before I even witnessed the Cry Detection mode in action.
The Cry Detection mode is pretty genius. If it hears my son crying, then it randomizes all of the swing and audio settings. If my son continues to cry then it randomizes everything again, and hopefully hits the right combination that soothes him. The genius of it is that it works in the same way any parent does: try anything and everything to stop the screaming. Unfortunately, the technology is not flawless: the microphone was sometimes triggered by the speaker or the swing gliders, so the swing would switch modes to his surprise; this was sometimes jarring to him since switching between swing modes can be loud.
The seat is nicely deep, so no worries about him tipping over. Taking the seat off of the base was not easy since the unlocking mechanism is obscured by the seat fabric; I couldn't tell if the mechanism worked correctly, and just jiggled the seat until it was free from the base. Likewise, the recline angle mechanism was hidden, and was similarly confusing to change.
The swing and base together are very large. While they are light enough to carry with one hand, the large dimensions make it cumbersome enough to require two hands to carry. This can be frustrating because I have to find somewhere to put my son before I can put him in the swing because I need both hands to move it.
The hanging toys are adorable, but are difficult for a newborn to see when looking up at a background of white ceiling. The "Sailor" edition toys included a light gray bear with a mint-blue teething ring and a light gray moon. Like the rest of the swing, the toys are neutrally colored to fit with modern nursery decor. However, my son ignored the toys since the colors had little contrast and were not very entertaining for him.
The swing provides variety, imperfect Cry Detection, somewhat cumbersome use, but in neutral and adorable aesthetics. The swing modes are very customizable, but my son does not need so many features since he does OK without the swing.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Wow, wasn’t expecting this!!
on August 15, 2018
Posted by: Como1983
Upon receiving our Graco Sense2Soothe swing we were amazed at how easy it was to assemble out of the box. Basically 2 quick steps and done. Not the case when we assembled other swings we owned. It is also compact compared to traditional swings, I can actually see myself placing this in the baby’s tiny 9x9 bedroom without difficulty.
Once we finally put our little one in during her fussy time, it was exciting to see the swing in action. My other 2 children were so quick to want to change the settings the way they do with our current swing. I had to explain that the Sense2Soothe was smart & would adjust automatically when the baby cried. They sat and watched not believing me at first. When the light went green & we watched the settings adjust, the baby calmed down within seconds. It only took 2 different automatic adjustments for baby girl to be off in dream land. My husband looked at me and said, “this was free? You better write an amazing review!” Thanks to weeSpring Parent Panel we received a phenomenal product that we would normally have never considered needing or wanting for our child. We highly recommend the Graco Sense2Soothe Swing with Cry Detection Technology, especially since we’ve used several other swings in the past without as much success calming the baby.
Once we finally put our little one in during her fussy time, it was exciting to see the swing in action. My other 2 children were so quick to want to change the settings the way they do with our current swing. I had to explain that the Sense2Soothe was smart & would adjust automatically when the baby cried. They sat and watched not believing me at first. When the light went green & we watched the settings adjust, the baby calmed down within seconds. It only took 2 different automatic adjustments for baby girl to be off in dream land. My husband looked at me and said, “this was free? You better write an amazing review!” Thanks to weeSpring Parent Panel we received a phenomenal product that we would normally have never considered needing or wanting for our child. We highly recommend the Graco Sense2Soothe Swing with Cry Detection Technology, especially since we’ve used several other swings in the past without as much success calming the baby.
Written by a customer while visiting gracobaby.com