Customer reviews from gracobaby.com
Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Average customer rating
4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
104
4 Stars
33
3 Stars
8
2 Stars
11
1 Star
23
75%of customers recommend this product.
(
93 out of
124)
Customer Reviews for Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Customer Rating
5
Fun for Babies!
on May 4, 2021
Posted by: JM 305
from Chicago, IL
Got this as a baby gift from our registry. Our little boy loves it! Nice and snug.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Would not waste your money- mine broke already….
on August 26, 2022
Posted by: Caitlin47
from Windsor Connecticut
Soooo… wonderful swing and my newborn loves it, used it every day… however, this is now the SECOND graco swing I’ve gotten him attached to & has now broke! This one legit sounds like it’s about to blow up and gets louder and louder the minute you turn the thing on… now I got this for a gift so there’s nothing I can do about it in regards to returning ect. Which stinks esp cause this is soooo expensive.. but we legit have used it all of maybeee a month (and not even excessively used) and this is already happening… can’t figure out what’s wrong with it & im beyond dissatisfied and disappointed with graco at this point. Won’t be going with another graco product just for the same thing to happen to me again. My baby was IN LOVE and now yet again we’re on the search for something else and costing just more money that as a single mom still on leave, I really can’t afford right now:/
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, November 11, 2022
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your Sense2Soothe Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Don’t waste your money
on August 31, 2022
Posted by: ShyS1997
from Uniontown ky
Bought swing in feb for baby due in July…. Baby was born in June and the swing vibrate already quit and it makes very loud noises when swinging. Jerks baby around bad when switching settings! Worst swing I’ve ever purchased.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 31, 2022
Thank you for your review of the Sense3Soothe Swing with Cry detection Technology. We do apologize for the experience you have had with the motor. A member of our Consumer care team will be reaching out.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Stopped swinging
on September 6, 2022
Posted by: Great when worked
from Edinburg tx
I got this as a baby shower gift for my first child and loved it then a little after 1 month of using it rocks then stops and won’t continue to move very disappointed as this is an expensive item and was helpful with soothing baby when would work.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, November 11, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your Sense2Soothe and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Waste of money
on September 21, 2022
Posted by: Jerks
I was so excited to buy this. However, I can’t even force myself to use it. It is so loud. The movements are so jerky and rough that it is absolutely NOT soothing.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, September 30, 2022
Thank you for your feedback. We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not good
on November 3, 2022
Posted by: Delgvane16
from Warren Michigan
I was gifted this at my baby shower It’s not a good product it wakes my baby up out of his sleep when it starts malfunctioning, It was used for 1week with out a problem, the first time it happen it didn’t do it until a week after but now it’s back to back on the same day.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, November 7, 2022
Thank you for your review of the Sense2Soothe Swing with Cry Detection Technology: We do apologize for the experience with the malfunctioning of the swing. A member of our Consumer Care Team will be reaching out to further assist.
Written by a customer while visiting gracobaby.com
Posted by: Immortalrose
from Utah
Verified Purchase:Yes
Love it!!!
Read a lot reviews!
Some saying it don’t work right!
Couple motions swings that take a sec to get going. No biggie to me!
Been using it for a week no complaints at all!
Read a lot reviews!
Some saying it don’t work right!
Couple motions swings that take a sec to get going. No biggie to me!
Been using it for a week no complaints at all!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Es22
Verified Purchase:Yes
Good settings on this swing. The only down side it's noisy. It sounds like a washing machine being on.
Response from gracobaby.comBy Graco Consumer Service, Graco Consumer Service, December 20, 2022
Thank you for your feedback. We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com