Customer reviews from gracobaby.com
Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Average customer rating
4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
104
4 Stars
33
3 Stars
8
2 Stars
11
1 Star
23
75%of customers recommend this product.
(
93 out of
124)
Customer Reviews for Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Customer Rating
5
My hero. Gave me my mornings back to drink coffee.
on March 1, 2024
Posted by: Yesthanks
from Ky
Perfectly sits baby deep in basket so even when bigger was an excellent chair for baby. Excessive but good fun features. One of my heroes from newborn to crawling.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Amazing
on August 21, 2023
Posted by: katim22
Perfect newborn swing. My son absolutely loved this. My only thing I will say is I’m not sure the dry detection did anything, he didn’t seem fazed when it would change. Other than that it’s been amazing to us
Written by a customer while visiting influenster.com
Customer Rating
5
Baby loves it
on August 12, 2023
Posted by: ashleigha39
Our baby loves this for naps. I like that it has a bunch of settings and speeds to control the way the swing rocks. We’ve had ours for about 3 years now and it’s still going strong!
Written by a customer while visiting influenster.com
Customer Rating
4
Works pretty good.
on November 22, 2022
Posted by: eyylyssa
First of all I love that you can very easily adjust the swing to go back and forth or left to right. My baby prefers back and forwards motion. Also being able to use it as a rocket is great. That being said my daughter didn’t like it until around 2 months old and the cry detection doesn’t work to soothe her in the slightest
Written by a customer while visiting influenster.com
Customer Rating
1
Does not vibrate as advertised! Stopped working!
on December 22, 2024
Posted by: Alejodejo
from Houston
Length of ownership:1 year or longer
Vibrating motor stopped working after very mild use.
Response from gracobaby.comBy Customer Care, December 31, 2024
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your Sense2Soothe Swing with Cry Detection Technology and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Great product, but my baby didn't like it
on February 3, 2025
Posted by: jenniel49_8870
Perhaps my baby was too old when we purchased this swing. It has a variety of features and programs to help calm your baby. The cry detector detects when the infant is crying and attempts several programs. My baby disliked it. I still think it is a fantastic product, but it did not work for us. The material and product quality are both outstanding.
Response from influenster.comBy Customer Care, February 5, 2025
Hello, thank you for providing feedback on our Sense2Soothe Swing with Cry Detection. We're really happy to hear that you are satisfied with the product.
If you require our assistance in the future, don't hesitate to get in touch with us via the website:
https://www.gracobaby.com/support/contact-us
Thank you! Graco Team
If you require our assistance in the future, don't hesitate to get in touch with us via the website:
https://www.gracobaby.com/support/contact-us
Thank you! Graco Team
Written by a customer while visiting influenster.com
Customer Rating
1
Very disappointing
on February 9, 2025
Posted by: Vicb
from Texas
We bought this for our grand baby and it turns on only rocks for a few seconds and then the lights blink and it stops working.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Comfortable
on March 26, 2025
Posted by: mehwishj2_1690
Graco is one of the reliable companies that we always choose when buying for kids. Really love the swing. It has so many modes to change. Music can be adjusted according to the mood too. It’s very comfortable too
Written by a customer while visiting influenster.com