Customer reviews from gracobaby.com
Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Average customer rating
4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
104
4 Stars
33
3 Stars
8
2 Stars
11
1 Star
23
75%of customers recommend this product.
(
93 out of
124)
Customer Reviews for Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Customer Rating
3
Hope you get a good one!
on June 14, 2022
Posted by: Cherrypop
from Douglasville Georgia
I bought this for my son who has loved it. We didn’t use the cry feature because it always out music on and we didn’t really care for that. However when my son is in the swing he likes the vibration on. The vibration no longer works now and so it’s just a big music box that he doesn’t want to be in.
Response from gracobaby.comBy Graco Consumer Services, June 21, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Sense2Soothe swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Really liked this swing.
on June 20, 2022
Posted by: Gabbyh
from Cape may, NJ
Length of ownership:1 year or longer
I got this at my baby shower and my baby used it a lot however it just stop rocking. It turns on and makes noise but won’t swing. I’m alittle upset I was hoping to use this for my next child and that’s why I justified spending so much for this one.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, June 21, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Sense2Soothe swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Broke after a month
on June 29, 2022
Posted by: Oakley
from New Mexico
I loved this swing it really helped with the baby but after a month of using it, it stopped working. It only plays music, the vibration and none of the swing setting work anymore.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , November 11, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Sense2Soothe Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Won’t turn on anymore
on August 6, 2022
Posted by: JennaWill
from Buffalo, NY
Length of ownership:1 year or longer
I loved this swing but using it for our second about two years later and it won’t turn on. The light will blink blue a couple times but won’t turn on no matter what we do. For the cost this should definitely last a bit longer.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , November 11, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Sense2Soothe Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Question
on August 18, 2022
Posted by: Jwana
from Toronto
I got this as a gift and I am wondering if this product is good for a newborn baby?
Written by a customer while visiting gracobaby.com
Customer Rating
1
Breaks often
on November 24, 2022
Posted by: Mel202203
from MN
Bought this for our first worked great at first for the first month maybe 2 then vibration went out then then swing stopped working. Customer service sent us a new one got the new one. New one worked maybe a month. Would not recommend can get so many other ones with WAY more patting and comfort then this one. I wouldn't waste the money. There is little patting it is pretty hard we would put a few muslin blankets under baby to make it more comfortable.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, November 29, 2022
Thank you for your feedback. We apologize for the inconvenience you have experienced and your troubles contacting our Consumer Care Team. We see that you were able to get in touch with our Team for assistance under warranty. Please reach back out to us if there is anything else we can help with!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Bad features
on December 8, 2022
Posted by: miski
from Wisconsin
I brought on before my baby was born and my baby was born November this thing doesn’t even work it just swing once and stops what is that graco u should recall this product
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, January 10, 2023
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your Sense2Soothe Swing with Cry Detection and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Anonymous
from Bangor, ME
Verified Purchase:Yes
The cry detection is very cool on this with the multiple settings.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com