Customer reviews from gracobaby.com
Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Average customer rating
4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
104
4 Stars
33
3 Stars
8
2 Stars
11
1 Star
23
75%of customers recommend this product.
(
93 out of
124)
Customer Reviews for Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Customer Rating
5
This Graco rocks! Literally!
on March 10, 2022
Posted by: Graco sense 2 soothe
from Lido Beach NY
I am a new Dad. I currently have a five week old baby that often cries in the middle of the night after feeding. Trust me when I say I try to do everything in my power to calm the baby. It’s almost annoying how quickly this thing will calm/settle your child. If the baby starts to fuss, it automatically detects it and sends the Graco in a different vibrating/ rocking mode while playing some eloquent music. 90% of the time, the baby immediately stops crying. This is worth it’s weight in gold.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Didn't last long.
on March 26, 2022
Posted by: CHartman
from Milton Florida
I bought this swing for my daughter due last October, worked fine for less then 5 months. Now we can only use it as a expensive music player. Wish I went with a different one.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, March 29, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Sense2Soothe and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Timmy Z
from Brooklyn, NY
Verified Purchase:Yes
This swing is great and does the job when the little ones just needs to be soothed. Definitely gives your arm/body a break when you’re facing your breaking point. Just remember that it is meant to soothe and not the solution to everything; hunger, diaper, general attention, your soul… got to give it to the little one.
Written by a customer while visiting gracobaby.com
Posted by: Lizette1
from Escondido CA
Verified Purchase:Yes
My baby loves this swing. Thought she wouldn’t like it but she loves being on it . Best purchase i have made.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Will not turn on
on April 20, 2022
Posted by: Cross106
from North Carolina
Length of ownership:1 year or longer
Bought this for my toddler 2 years ago worked fine then. Baby didn't really care much for it so it didnt get too much use, but we put it away knkwing we would be having another. Now 2 years later the light turns blue when plugged in, but IT EILL NOT TURN ON AT ALL. This machine cost way too much for it to die like that for no reason.
Response from gracobaby.comBy Graco Consumer Services, April 22, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Sense2Soothe and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Defective Product
on April 28, 2022
Posted by: BrittT
from NC
Some of the features stopped working after 3 months of use. It only cuts on when it wants to. A friend has the same device and theirs stopped working altogether.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, April 28, 2022
Thank you for your review of the Sense2Soothe Swing with Cry Detection Technology. We do apologize for the issues with the swing's features. A member of our Consumer Care Team will be reaching out to further assist you.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Non moving features are great
on May 27, 2022
Posted by: Embarrassed aunt
from Phoenix
My swing does everything but that, swing! I love the features and it even wants to switch when it detects crying. But it doesn't move!!! I gave this to my niece for her first baby and am embarrassed she can't use it. My star rating would be higher if it worked.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, June 7, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Sense2Soothe swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Rosie86
from Yakima, WA
Verified Purchase:Yes
I love the swing my daughter sleeps quite comfortably in it, I like that you can take the bouncer off and take it with you all over the place.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com