Customer reviews from gracobaby.com
Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Average customer rating
4 out of 5
4
(179 Reviews)
Open Ratings Snapshot
Rating breakdown 179 reviews
5 Stars
104
4 Stars
33
3 Stars
8
2 Stars
11
1 Star
23
75%of customers recommend this product. 
(
93 out of 124
)
Best Buy Privacy Policy
Customer Reviews for Graco - Sense2Soothe Swing with Cry Detection Technology - Sailor
Customer Rating
4 out of 5
4
Awesome Concept
on January 25, 2020
Posted by: Carynx3
This is my second sense2soothe in a month. The first one was defective and wouldn’t work. Took 3 weeks for them to send a new one which was frustrating because it’s such a short time my daughter can use it as it is being born almost 10 pounds. She loves it and the cry detection is pretty awesome but still needs some work. If my 4 year old whines or I have music on the tv it thinks she’s crying and changes the setting when she’s sound asleep which then startles her. We make sure to turn the cry detection off once she is soothed now
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5 out of 5
5
Life saver
on January 30, 2020
Posted by: Jullian
Verified Purchase:Yes
Amazing product. Life saver. Baby stops crying within 2 mins
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
4 out of 5
4
Really Works!
on February 3, 2020
Posted by: DiamondBarMommy
I'm a second time mom and I have seen and used my fair share of baby equipments. My second child was extremely fussy and gassy and could only be calmed down if I carried him. I was desperate to find another way so I could get some work done at home. My friend had this at her house and I was truly skeptical but the second I put my newborn down he was quiet. If he cried the swing responded and changed the music and motion until he was calm again. He eventually fell asleep. I was sold. I ordered it immediately. My newborn now naps in it once a day and will sit in it during dinner time so we have family dinners again.
Sometimes my newborn would cry when put down in the swing for 5-10 minutes until the machine finds a good rhythm for him and now when he sits in it he is calm because he knows what to expect and enjoys it. However if he cries more than 5-10 minutes I know he is either hungry, need a diaper change, is bored, etc.. But the boredom only happens if I put him in there more than 2-3 times a day.
It's pricey but for my purposes its priceless.. However I do wish the mobile on top moved or the toys hung a tad lower so my baby could reach it. He loves batting at things and he's not able to here and sometimes it frustrates him so I have to move it aside so he's not looking at it. Overall, this swing may not be every child but it definitely worked for my fussy baby.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2 out of 5
2
Vibrating feature went after 6 days
on February 4, 2020
Posted by: Matt1930
The swing is great overall but if the product can’t last longer than 6 days it’s not worth the very expensive price Graco asks. I do believe every function of the swing should last longer than 6 days.
No, I would not recommend this to a friend.
Response from gracobaby.comBy GracoConsumer ServiceMarch 31, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your Sense2Soothe Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5 out of 5
5
Works wonders
on February 14, 2020
Posted by: Bianca_lynnmarie
Got this and my daughter loves it ! She’s 5 days old and was horrible at sleeping at night, we got this and she slept longer last night !! She literally loves this product ! I love the soothing sounds, moving choices, and also has a vibrating mode. It’s sturdy and over all a good product glad we purchased it!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5 out of 5
5
Amazing
on February 17, 2020
Posted by: Karen161982
We absolutely love this baby swing is amazing I purchased specially for the ”crying sensor” and let me tell you something IT DOES WORK” It sooth my granddaughter when she was crying and she went to sleep. I recommend this product to every mom buy it you won't regret it.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
4 out of 5
4
The Cry detection is real!!
on March 4, 2020
Posted by: Mafeer06
I was a little sceptic about the cry detection tech, but it really works! My baby likes it a lot.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5 out of 5
5
Cry detection is amazing!
on March 25, 2020
Posted by: MayS20
[This review was collected as part of a promotion.] I absolutely love this swing! It detects when your baby is crying, then automatically uses different combinations of swinging, music, and vibration to calm baby down. I highly recommend this swing to everyone!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
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