Customer reviews from gracobaby.com
Graco - FastAction™ Jogger LX Stroller - Ames
Average customer rating
3.8
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
51
4 Stars
31
3 Stars
13
2 Stars
15
1 Star
11
69%of customers recommend this product.
(
51 out of
74)
Customer Reviews for Graco - FastAction™ Jogger LX Stroller - Ames
Posted by: kgordo11
Verified Purchase:Yes
I have only used this stroller four times, only to realize that one of the back wheel is defective.
Response from gracobaby.comBy Graco, Consumer Services, June 11, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
HORRIBLE
on March 1, 2020
Posted by: Amber z
I bought this because I’ve previously owned a graco jogger and it was great, however this one is awful. We have had it since July and have yet been able to fold it. My husband has YouTubed, re read the manual, did everything we could think of and can’t get this Junk to fold. Seriously such a waste of money. Unfortunately we are stuck with it bc we have the car seat that matches which is also another waste of money. The material is like cheap plastic. I am so disappointed my other two babies had graco car/stroller combos and we loved them. Can’t say that this time.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, April 3, 2020
Thank you for your feedback. We apologize for the inconvenience you have experienced. We see that you were able to contact a member of our Consumer Care Team directly for a resolution under warranty. If you need any further assistance, please reach out to us! Thank you for your time.
Written by a customer while visiting gracobaby.com
Customer Rating
3
I don't know if I'd do it
on September 10, 2024
Posted by: Not great
from Arizona
So I've used this a handful of times only because it is so big and so heavy. I bought it for rodeo grounds because we are there a lot. I have opted to carry him instead. I had a flat tire in the front aftwr 1 use. I took it to a bike tire shop and they found no hole in it but said it was a bad tire. So I had to purchase a not cheap tire for a brand new stroller. Then the harness buckle. It DOES NOT unbuckle. It took me 20 min to get him unbuckled yesterday, I almost cut him out of it. This is a too expensive stroller to have this many problems already.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, September 11, 2024
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your FastAction Jogger LX Stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Would not recommend
on September 16, 2024
Posted by: SamanthaB
from Weirton, Wv
Length of ownership:1 year or longer
I received this stroller for my baby shower and I was so excited as I like to walk and love jogging strollers. My daughter has just turned one and we’ve only used the stroller a handful of times. Every single time I try to use it we have issues with the wheels and steering. I have a portable air compressor and have to air up all 3 times each time prior to use and still within an hour of using the tires are all flat. If you try to do any type of turn the front wheel gets stuck and you can’t get the stroller to move unless it’s in a circle. We have to end up locking the front wheel and popping a wheelie in order to turn the stroller. This stroller was such a disappointment.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, September 17, 2024
Thank you for reaching out to Graco Consumer Care! Per page 5 of the user's manual, when inflating the wheels, we only recommend using a hand pump as an air compressor can damage the inner tube of the wheels. We also recommend using the jogger with the front swivel locked because the lock on the front wheel keeps the jogger stable and the front wheel from swiveling while you are running or jogging and, without it, you may not have enough control to maneuver the jogger where you would want it to go. You can find more information in your user's manual as well as the FAQ Section on the Graco Baby Website. We hope that this helps! -The Graco Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Great running/ walking stroller
on December 22, 2018
Posted by: Schlechtk
I got this for my baby shower and absolutely loved it! The click connect car seat fits perfectly. It is very smooth to use when walking or jogging! My only complaint is how big it is. You can take off the front wheel but it is still too large to fit in my car. I have a Dodge Avenger. Will not fit in back seat or trunk.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Overall a winner.
on January 17, 2019
Posted by: lcth
I recently received this stroller and couldn't wait to try it out. I am in love with this stroller. Assembly took less than 10 minutes with clear instructions. Adding and removing an infant car seat is simple, and the click noise lets you know that the car seat is secure.
it looks sleek, well made and very durable. The canopy provides good coverage. It is bigger than typical joggers, but that will allow my child to grow with the stroller. Often with joggers older kids lose room for their legs and feet, but we tried this with a 4 year old family member and she fit comfortably. The cup holders are average size, but deep, perfect for our needs. The storage basket is deep and big enough for a big diaper bag or a backpack. This is a taller stroller, so while I didn't need to raise the 3 position handle, it was great for my tall husband. The handle is very comfortable, even after pushing it all day visiting family and hitting up museums. The wheels are good sized and provide a smooth ride. With back problems, easy to fold and unfold is important and this worked as it said - one second, one hand to fold up and very easy to unfold. It folded pretty compact and was easy to put in the back of our RAV4, even with luggage. Because this is a bigger stroller, it is heavier putting it in the car. But that's the only negative. Thanks to the weeSpring Parent Panel for providing me with this Jogging Stroller.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Convenient, comfortable, but bulky
on January 17, 2019
Posted by: Jwolpe
I received this stroller through the Stellar Product Testing Panel. The Grace FastAction Stroller was really simple to assemble. It took me about 15-20 minutes to put it together. It is very heavy and it doesn’t fold up super compact but it fits in the back of my mini van without a problem. It easily unfolds and folds back up which is very convenient when getting it out or putting it away. I took it on a few 2-3 mile jogs and my daughter was very comfortable in the seat. It does tend to rattle a little during the run but overal it glides nicely on the road and track. I will definitely use it for future jogs with my daughter as well as on wake and while running errands. The only reason I gave it four stars and not five is because of how much space it takes when folded and how heavy it is.
Written by a customer while visiting gracobaby.com
Customer Rating
5
My Favorite Jogger!
on January 17, 2019
Posted by: Charlee786
I love this jogger!!! I was so excited to receive and try out the Graco FastAction Jogger LX and when it arrived, it did not disappoint! Assembly was pretty easy, except attaching the canopy to the parent cup holder; the snaps kept unbuttoning every time I moved to the other snap. I eventually got them both snapped, and the rest was a breeze! I was able to assemble the entire stroller within half an hour while my 1 year old played right next to me (and tried to help). Once it was fully assembled, I couldn’t wait to take it for a spin! I strapped my 1 year old in and off we went! This stroller glides like a dream! I love how smooth the ride is! My husband loves the nice, sturdy bicycle tires which definitely make maneuvering through different terrains much easier! We had some snow fall during my trial period with this jogger and it handled the snow like nothing! I was able to push through unshoveled sidewalks and icy streets with no problems whatsoever. My son was completely relaxed the entire ride, and even though he never napped, I tested out how easily his seat would recline and it just requires a little loosening of a strap on the back and pushing down on the seat, and he could easily nap! Then when he wakes up, you just pull that strap nice and snug and the seat goes back up to a sitting position, nice and quick! Another feature that I thought was pretty cool was a tether that you can attach to your wrist while jogging so if you slip or lose control, the stroller stops with you. This was a nice feature that I’m sure many people can appreciate! I also like the large basket underneath that was large enough to hold my diaper bag plus any shopping bags or groceries that I acquired! It’s seriusly so big! I had plenty of room for anything I needed and never had to worry about anything falling out or getting in the way of the jogger or my feet. Once we get home, this thing folds up so easily and is so easy to store! There is one strap under the seat cushion that you pull up and the entire stroller collapses on itself and locks shut! I was able to fold it with one hand! It has a small snap on the side that automatically locks and keeps the stroller nice and folded so you don’t have to worry about it opening back up while in storage, but it is super easy to unsnap and unfold when ready for use again. I was worried that it would be bulky, but it’s no bigger than any other jogger I’ve seen and it fits in the back of my Nissan Murano, no problem! I would absolutely recommend this stroller to anyone in the market! Thanks to Stellar Product Testing Panel for providing me with this amazing jogging stroller!
Written by a customer while visiting gracobaby.com