Customer reviews from gracobaby.com
Graco - FastAction Jogger LX Stroller - Ames
Average customer rating
3.8
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
56
4 Stars
31
3 Stars
14
2 Stars
17
1 Star
13
69%of customers recommend this product.
(
56 out of
81)
Customer Reviews for Graco - FastAction Jogger LX Stroller - Ames
Customer Rating
3
Comfortable ride, but not comfortable to fold
on January 18, 2019
Posted by: AmyMD
Thanks to the Stellar Product Testing Panel for providing me with this Jogging Stroller in exchange for my honest review. I used this as toddler stroller, not with the infant car seat attached. My toddler enjoyed riding in it.
Pros: Surprisingly easy to maneuver, can turn with one-hand, very light and easy to push. The basket below is extra-large, big enough to hold a diaper bag.
Cons: I wish the adult tray cup holder was deeper. I wouldn't trust my drink to not tip out. Because the wheels are larger, it is bulky when folded. The fold mechanism always took me a few attempts. I could never pull up the strap and get it to collapse on the first try. Furthermore, it appears you cannot collapse the stroller with the brakes engaged. So if the brakes are on and you take the child out, you have to go back to the rear to disengage the brakes before folding. Also, because of the length of the stroller, it is somewhat cumbersome to open. I wouldn't trust myself to be holding my child and open it at the same time.
Response from gracobaby.comBy Graco, Consumer Services, February 7, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Smooth Movement But So Hard To Fold
on October 20, 2019
Posted by: Kllg0805
Bought this about 3 weeks ago and we've used it a lot. It has lots of room and moves wonderfully BUT it is so very hard to fold up! I've even dug up the manual to see if i was doing it wrong but it is correct. If I'm out by myself trying to fold it up with no help it is such a struggle. I hope no one else has this issue!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, October 24, 2019
We’re so sorry to hear that you've experienced problems with your stroller, and we would be happy to see how we can help! Please reach out to our Consumer Care Team by phone at 800-345-4109, M-F 8am-5pm EST or by email at gracobaby.com/en-US/contactus.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Brakes broken within 2 years
on July 29, 2025
Posted by: Dastan
from Olympia, washington
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Ive had this stroller for 2 years. Most of the stroller is metal but the brakes are made of plastic. They have slowly been cracking and now both are not locking in place. Unfortunately the most important component is broken. When I searched replacement parts, I found the brakes are not replaceable and now my stroller is unsafe and WASTED. nothing else is broken but I have to throw away this stroller. Graco should replace my whole stroller if they cant provide new brakes.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, July 30, 2025
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
4
One hand fold is so convenient.
on January 18, 2019
Posted by: AlemanSantos
I believe this stroller is a great convenience when it comes to the one hand fold. It does take some getting used to since you have to tug pretty hard for it to fold but it makes me more secure if the strollers safety. One con is getting a hang of how it opens, I would often find myself struggling with the unfold and trying not to collapse it by accident. It was tough, I still haven’t really gotten used you it. I like the maneuverability of the wheels, they felt very smooth to move around. It’s compact fold was a plus as well, it stood up pretty well when it was folded and carrying was a breeze. I would recommend this stroller, just keep in mind the tough unfolding which takes some getting used to.
Written by a customer while visiting gracobaby.com
Customer Rating
4
A Great Value
on November 1, 2021
Posted by: Vic Ants
from Sacramento CA
Great value especially when using click connect infant car seat system.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Won’t load up or down
on June 8, 2023
Posted by: Nebchick
from Grand Island, NE
I bought this on Mothers day weekend. About 2 weeeks ago it quit opening without being forced open roughly. Now it won’t fold down and I don’t know how we’re going to get it back on the airplane to go home. I expected way better quality for the price and name.
Response from gracobaby.comBy Graco Consumer Care, June 12, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Loved this stroller until...
on July 11, 2023
Posted by: LWB2023
from Maine
Length of ownership:1 year or longer
I really liked this stroller until the buckle stopped unbuckling. It makes it very difficult to get my child in or out of the stroller, and I worry about a situation arising where I might need to take my child out of the stroller quickly. Since the buckle is attached to the seat, it cannot be replaced. Very disappointed, as I was hoping to use this for years.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , July 11, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Awesome jogger for occassional use!
on January 17, 2019
Posted by: addie
This is a great occasional use jogging stroller!
USE: It's super easy to use one-handed while jogging! The front wheel locks as well. I'm not sure how comfy my toddler would be on longer more bumpy runs. I like that the parent tray is already included instead of having to spend extra on one.
STORAGE: The fold is super easy with a quick tug of the strap that's tucked under the seat. However, it's not super compact. We live in a small home so right now this stroller has to live in the trunk of our Prius (and it takes up the whole trunk). If you're able to store it in your home, it stands up! Unfolding is super easy by unlatching the latch on the side.
Overall, this is great if you have some extra space to store it and great for the occasional run!
Thanks to the Stellar Product Testing Panel for providing me with this jogging stroller!
Written by a customer while visiting gracobaby.com