Customer reviews from gracobaby.com
Graco - FastAction™ Jogger LX Stroller - Ames
Average customer rating
3.8
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
51
4 Stars
31
3 Stars
13
2 Stars
15
1 Star
11
69%of customers recommend this product.
(
51 out of
74)
Customer Reviews for Graco - FastAction™ Jogger LX Stroller - Ames
Customer Rating
3
Comfortable ride, but not comfortable to fold
on January 18, 2019
Posted by: AmyMD
Thanks to the Stellar Product Testing Panel for providing me with this Jogging Stroller in exchange for my honest review. I used this as toddler stroller, not with the infant car seat attached. My toddler enjoyed riding in it.
Pros: Surprisingly easy to maneuver, can turn with one-hand, very light and easy to push. The basket below is extra-large, big enough to hold a diaper bag.
Cons: I wish the adult tray cup holder was deeper. I wouldn't trust my drink to not tip out. Because the wheels are larger, it is bulky when folded. The fold mechanism always took me a few attempts. I could never pull up the strap and get it to collapse on the first try. Furthermore, it appears you cannot collapse the stroller with the brakes engaged. So if the brakes are on and you take the child out, you have to go back to the rear to disengage the brakes before folding. Also, because of the length of the stroller, it is somewhat cumbersome to open. I wouldn't trust myself to be holding my child and open it at the same time.
Response from gracobaby.comBy Graco, Consumer Services, February 7, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Smooth Movement But So Hard To Fold
on October 20, 2019
Posted by: Kllg0805
Bought this about 3 weeks ago and we've used it a lot. It has lots of room and moves wonderfully BUT it is so very hard to fold up! I've even dug up the manual to see if i was doing it wrong but it is correct. If I'm out by myself trying to fold it up with no help it is such a struggle. I hope no one else has this issue!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, October 24, 2019
We’re so sorry to hear that you've experienced problems with your stroller, and we would be happy to see how we can help! Please reach out to our Consumer Care Team by phone at 800-345-4109, M-F 8am-5pm EST or by email at gracobaby.com/en-US/contactus.
Written by a customer while visiting gracobaby.com
Customer Rating
4
One hand fold is so convenient.
on January 18, 2019
Posted by: AlemanSantos
I believe this stroller is a great convenience when it comes to the one hand fold. It does take some getting used to since you have to tug pretty hard for it to fold but it makes me more secure if the strollers safety. One con is getting a hang of how it opens, I would often find myself struggling with the unfold and trying not to collapse it by accident. It was tough, I still haven’t really gotten used you it. I like the maneuverability of the wheels, they felt very smooth to move around. It’s compact fold was a plus as well, it stood up pretty well when it was folded and carrying was a breeze. I would recommend this stroller, just keep in mind the tough unfolding which takes some getting used to.
Written by a customer while visiting gracobaby.com
Customer Rating
4
A Great Value
on November 1, 2021
Posted by: Vic Ants
from Sacramento CA
Great value especially when using click connect infant car seat system.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Won’t load up or down
on June 8, 2023
Posted by: Nebchick
from Grand Island, NE
I bought this on Mothers day weekend. About 2 weeeks ago it quit opening without being forced open roughly. Now it won’t fold down and I don’t know how we’re going to get it back on the airplane to go home. I expected way better quality for the price and name.
Response from gracobaby.comBy Graco Consumer Care, June 12, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Loved this stroller until...
on July 11, 2023
Posted by: LWB2023
from Maine
Length of ownership:1 year or longer
I really liked this stroller until the buckle stopped unbuckling. It makes it very difficult to get my child in or out of the stroller, and I worry about a situation arising where I might need to take my child out of the stroller quickly. Since the buckle is attached to the seat, it cannot be replaced. Very disappointed, as I was hoping to use this for years.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , July 11, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Awesome jogger for occassional use!
on January 17, 2019
Posted by: addie
This is a great occasional use jogging stroller!
USE: It's super easy to use one-handed while jogging! The front wheel locks as well. I'm not sure how comfy my toddler would be on longer more bumpy runs. I like that the parent tray is already included instead of having to spend extra on one.
STORAGE: The fold is super easy with a quick tug of the strap that's tucked under the seat. However, it's not super compact. We live in a small home so right now this stroller has to live in the trunk of our Prius (and it takes up the whole trunk). If you're able to store it in your home, it stands up! Unfolding is super easy by unlatching the latch on the side.
Overall, this is great if you have some extra space to store it and great for the occasional run!
Thanks to the Stellar Product Testing Panel for providing me with this jogging stroller!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Easy to Store but Needs Improvement
on January 18, 2019
Posted by: JoggingMom
As an active mom of two, I rely on strollers to help me and my littles get around town, to the park, out for excursions, around the grocery store, through airports, on hiking trails, and really anywhere I want to go! So, I was excited when I was given this stroller to test out by weeSpring's Stellar Product Testing Panel.
Right out of the box, it was pretty easy to assemble. It took me about 10 minutes and I only had to refer to the manual a couple of times. That being said, I was unable to attach the canopy snaps to the seat - no matter how hard I tried to pull, only one of the snaps was able to reach the seat (even with the seat in the most upright position) and it kept unsnapping - this could use some product improvement. I also noticed that the manual gave directions for attaching the storage basket underneath, but mine was already fully attached (bonus!). Once I assembled the stroller as much as possible, I tested the one-second, one-hand FastAction fold and noticed that one of the rear wheel brakes broke in half at some point during the fold. So, within 2 minutes of using the stroller, one of the most essential components had already broken. Upon inspection, the brakes are made of thin plastic - definitely worrisome! Despite the rocky start, I liked the stroller overall as a great option for running or off-road hikes, as it has large inflatable tires. It's also very compact for storage.
Pros:
- My favorite feature of this stroller is that it stores upright and is very compact.
- The one-handed fold is super easy to use - just pull on the handle in the seat and the stroller folds in half quickly and compactly for storage or travel.
- It has a super huge storage basket underneath that was able to hold my GIANT diaper backpack and still had plenty of space for blankets, jackets, etc. I've never seen a storage basket this large on any stroller - great when taking day trips with the family or running to the park with a picnic!
- The canopy is large enough to cover the rider and keep them out of the sun or rain or wind, and there's a window to check on your little one.
- As a runner, it's great to have a locking front wheel when speed and stability are more important than maneuverability.
- The parent console and child tray come with the stroller - no need to buy them later on and pay extra, as is the case with most other stroller brand.
- I tested my water bottle, my kids' sippy cups and wide-mouth bottles, and a can of puff snacks, and they all fit in the parent and child trays.
- The wheels have reflectors on them to help keep you safe in low light.
- The child seat-belt harness is height adjustable and can be used as just a lap belt (3 point vs. 5 point harness) for older children.
- The seat reclines to make napping kids more comfortable.
- I'm tall, so the height-adjustable handlebar is helpful.
- The stroller is sold at a fair price point.
- My favorite feature of this stroller is that it stores upright and is very compact.
- The one-handed fold is super easy to use - just pull on the handle in the seat and the stroller folds in half quickly and compactly for storage or travel.
- It has a super huge storage basket underneath that was able to hold my GIANT diaper backpack and still had plenty of space for blankets, jackets, etc. I've never seen a storage basket this large on any stroller - great when taking day trips with the family or running to the park with a picnic!
- The canopy is large enough to cover the rider and keep them out of the sun or rain or wind, and there's a window to check on your little one.
- As a runner, it's great to have a locking front wheel when speed and stability are more important than maneuverability.
- The parent console and child tray come with the stroller - no need to buy them later on and pay extra, as is the case with most other stroller brand.
- I tested my water bottle, my kids' sippy cups and wide-mouth bottles, and a can of puff snacks, and they all fit in the parent and child trays.
- The wheels have reflectors on them to help keep you safe in low light.
- The child seat-belt harness is height adjustable and can be used as just a lap belt (3 point vs. 5 point harness) for older children.
- The seat reclines to make napping kids more comfortable.
- I'm tall, so the height-adjustable handlebar is helpful.
- The stroller is sold at a fair price point.
Cons:
- This was a major issue for me and the reason for my low stars - the brakes are not sturdy. As I mentioned, one of the rear wheel brakes broke within the first minutes of using the stroller. I also found it very annoying that the brakes are separate, so you have to step down on each rear wheel brake one at a time. If you're on a hill and one of the wheels is locked and the other isn't, the non-locked wheel swings downhill. Pretty scary! The brake system on this stroller needs some improvement to be more sturdy and to lock both wheels at once.
- There aren't any side pockets in the toddler seat - I like to keep toys nearby for the littles to grab when needed.
- The parent console is pretty minimalist - it doesn't have a pocket/pouch that I can put my keys or phone into
- The window in the canopy doesn't have any way to fasten it down so it can flap in the wind - some hook and loop fasteners to hold it down would be nice
- This was a major issue for me and the reason for my low stars - the brakes are not sturdy. As I mentioned, one of the rear wheel brakes broke within the first minutes of using the stroller. I also found it very annoying that the brakes are separate, so you have to step down on each rear wheel brake one at a time. If you're on a hill and one of the wheels is locked and the other isn't, the non-locked wheel swings downhill. Pretty scary! The brake system on this stroller needs some improvement to be more sturdy and to lock both wheels at once.
- There aren't any side pockets in the toddler seat - I like to keep toys nearby for the littles to grab when needed.
- The parent console is pretty minimalist - it doesn't have a pocket/pouch that I can put my keys or phone into
- The window in the canopy doesn't have any way to fasten it down so it can flap in the wind - some hook and loop fasteners to hold it down would be nice
Unfortunately, I wasn't able to test the stroller with a car seat, since I don't own a compatible Graco infant car seat.
Overall, it's a nice jogging stroller that is easy to fold up compactly and it's sold at a fair price point. That being said, I don't trust the brakes on this Graco stroller (and one of them is broken).
Response from gracobaby.comBy Graco, Consumer Services, February 7, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com