Customer reviews from gracobaby.com
Graco - FastAction Jogger LX Stroller - Ames
Average customer rating
3.8
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
56
4 Stars
31
3 Stars
14
2 Stars
17
1 Star
13
69%of customers recommend this product.
(
56 out of
81)
Customer Reviews for Graco - FastAction Jogger LX Stroller - Ames
Customer Rating
2
Easy to Store but Needs Improvement
on January 18, 2019
Posted by: JoggingMom
As an active mom of two, I rely on strollers to help me and my littles get around town, to the park, out for excursions, around the grocery store, through airports, on hiking trails, and really anywhere I want to go! So, I was excited when I was given this stroller to test out by weeSpring's Stellar Product Testing Panel.
Right out of the box, it was pretty easy to assemble. It took me about 10 minutes and I only had to refer to the manual a couple of times. That being said, I was unable to attach the canopy snaps to the seat - no matter how hard I tried to pull, only one of the snaps was able to reach the seat (even with the seat in the most upright position) and it kept unsnapping - this could use some product improvement. I also noticed that the manual gave directions for attaching the storage basket underneath, but mine was already fully attached (bonus!). Once I assembled the stroller as much as possible, I tested the one-second, one-hand FastAction fold and noticed that one of the rear wheel brakes broke in half at some point during the fold. So, within 2 minutes of using the stroller, one of the most essential components had already broken. Upon inspection, the brakes are made of thin plastic - definitely worrisome! Despite the rocky start, I liked the stroller overall as a great option for running or off-road hikes, as it has large inflatable tires. It's also very compact for storage.
Pros:
- My favorite feature of this stroller is that it stores upright and is very compact.
- The one-handed fold is super easy to use - just pull on the handle in the seat and the stroller folds in half quickly and compactly for storage or travel.
- It has a super huge storage basket underneath that was able to hold my GIANT diaper backpack and still had plenty of space for blankets, jackets, etc. I've never seen a storage basket this large on any stroller - great when taking day trips with the family or running to the park with a picnic!
- The canopy is large enough to cover the rider and keep them out of the sun or rain or wind, and there's a window to check on your little one.
- As a runner, it's great to have a locking front wheel when speed and stability are more important than maneuverability.
- The parent console and child tray come with the stroller - no need to buy them later on and pay extra, as is the case with most other stroller brand.
- I tested my water bottle, my kids' sippy cups and wide-mouth bottles, and a can of puff snacks, and they all fit in the parent and child trays.
- The wheels have reflectors on them to help keep you safe in low light.
- The child seat-belt harness is height adjustable and can be used as just a lap belt (3 point vs. 5 point harness) for older children.
- The seat reclines to make napping kids more comfortable.
- I'm tall, so the height-adjustable handlebar is helpful.
- The stroller is sold at a fair price point.
- My favorite feature of this stroller is that it stores upright and is very compact.
- The one-handed fold is super easy to use - just pull on the handle in the seat and the stroller folds in half quickly and compactly for storage or travel.
- It has a super huge storage basket underneath that was able to hold my GIANT diaper backpack and still had plenty of space for blankets, jackets, etc. I've never seen a storage basket this large on any stroller - great when taking day trips with the family or running to the park with a picnic!
- The canopy is large enough to cover the rider and keep them out of the sun or rain or wind, and there's a window to check on your little one.
- As a runner, it's great to have a locking front wheel when speed and stability are more important than maneuverability.
- The parent console and child tray come with the stroller - no need to buy them later on and pay extra, as is the case with most other stroller brand.
- I tested my water bottle, my kids' sippy cups and wide-mouth bottles, and a can of puff snacks, and they all fit in the parent and child trays.
- The wheels have reflectors on them to help keep you safe in low light.
- The child seat-belt harness is height adjustable and can be used as just a lap belt (3 point vs. 5 point harness) for older children.
- The seat reclines to make napping kids more comfortable.
- I'm tall, so the height-adjustable handlebar is helpful.
- The stroller is sold at a fair price point.
Cons:
- This was a major issue for me and the reason for my low stars - the brakes are not sturdy. As I mentioned, one of the rear wheel brakes broke within the first minutes of using the stroller. I also found it very annoying that the brakes are separate, so you have to step down on each rear wheel brake one at a time. If you're on a hill and one of the wheels is locked and the other isn't, the non-locked wheel swings downhill. Pretty scary! The brake system on this stroller needs some improvement to be more sturdy and to lock both wheels at once.
- There aren't any side pockets in the toddler seat - I like to keep toys nearby for the littles to grab when needed.
- The parent console is pretty minimalist - it doesn't have a pocket/pouch that I can put my keys or phone into
- The window in the canopy doesn't have any way to fasten it down so it can flap in the wind - some hook and loop fasteners to hold it down would be nice
- This was a major issue for me and the reason for my low stars - the brakes are not sturdy. As I mentioned, one of the rear wheel brakes broke within the first minutes of using the stroller. I also found it very annoying that the brakes are separate, so you have to step down on each rear wheel brake one at a time. If you're on a hill and one of the wheels is locked and the other isn't, the non-locked wheel swings downhill. Pretty scary! The brake system on this stroller needs some improvement to be more sturdy and to lock both wheels at once.
- There aren't any side pockets in the toddler seat - I like to keep toys nearby for the littles to grab when needed.
- The parent console is pretty minimalist - it doesn't have a pocket/pouch that I can put my keys or phone into
- The window in the canopy doesn't have any way to fasten it down so it can flap in the wind - some hook and loop fasteners to hold it down would be nice
Unfortunately, I wasn't able to test the stroller with a car seat, since I don't own a compatible Graco infant car seat.
Overall, it's a nice jogging stroller that is easy to fold up compactly and it's sold at a fair price point. That being said, I don't trust the brakes on this Graco stroller (and one of them is broken).
Response from gracobaby.comBy Graco, Consumer Services, February 7, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great jogging stroller
on January 21, 2019
Posted by: Nicoled322
I received this product through Stellar Product Testing Panel. I loved the jogger stroller! It was very easy to fold up and store. It was just as easy to open up as it was to collapse it. This stroller is a bit heavier then the other stroller I have. It is very easy to turn and maneuver around. Has a lot of storage space under the stroller seat. It was very easy to use and buckle my child in. I would recommend this stroller to friends/family.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Perfect jogging stroller!
on April 3, 2020
Posted by: MamaNurseWife
[This review was collected as part of a promotion.] I bought this in 2017 shortly after having my daughter. I used it to run after having her, and it is great in all terrains! The infant carseat clicks right in, and between the canopy on the stroller and canopy on carseat, it is complete coverage. Also, this stroller has a 5 point harness which was great when she was old enough to want out of the carseat but too little to sit unsupported. Now, even having 2 kids we still use this almost daily for short walks. My 16 month old rife in this and my daughter who's now almost 3 steers it by holding onto the top of the basket. It's great with the real tires because it's easier to steer for her. They love it.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Nessa92
Verified Purchase:Yes
Easy to use for walks and assembly was easy. Must buy!!!!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Terrible
on March 2, 2021
Posted by: Erin0622
from Kansas
Received this as a baby shower gift in the summer of 2020. Used it for a few months before it got cold and I stored in the basement. Now that the weather is warm I went to use it and it will not unfold. It makes a terrible clicking noise and in order to open it I must force it. Neve dropped or mis treated prior to this. unfortunately I have the car seat that matches it and don’t have the money to buy a new one so looks like I’m stuck with a stroller that won’t unfold. Will not be buying again.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 27, 2021
Thank you for your feedback! We’re sorry for the inconvenience you have experienced. A member of our Consumer Care Team will reach out to you shortly.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Not so fast folding
on March 28, 2022
Posted by: Weakling
from Detroit, MI
The stroller works well with my car seat and is easy to maneuver. However, it takes too hands and lots of effort to fold. I have to make sure both pieces are lifted up enough on the underside and then push on the handlebars.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, March 29, 2022
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Terrible for Jogging
on April 12, 2022
Posted by: MichiganAnM
We bought this a few weeks ago to take jogging, but with the front wheel locked, it pulls so hard to the left it is essentially impossible to use. I've tried adjusting the tire pressure, making sure the pins and levers are all aligned, but no matter what I do, the result is the same. For every five yards of forward motion, the stroller moves one yard to the left. Definitely would not recommend.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, April 19, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your FastAction LX jogger and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: CustomerofGraco
Verified Purchase:Yes
I wasn't sure before I bought it, but after I bought it, I completely changed my mind, it's definitely useful and high quality.
Written by a customer while visiting gracobaby.com