Customer reviews from gracobaby.com
Graco - FastAction Jogger LX Stroller - Ames
Average customer rating
3.8
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
56
4 Stars
31
3 Stars
14
2 Stars
17
1 Star
13
69%of customers recommend this product.
(
56 out of
81)
Customer Reviews for Graco - FastAction Jogger LX Stroller - Ames
Customer Rating
2
Tire Quality
on March 26, 2025
Posted by: Tires
from Eugene, OR
I love the stroller, but very disappointed with the tire quality. I ordered the stroller a few months ago, took it out one walk and popped the tire. I ran over a very tiny blackberry vine.
Response from gracobaby.comBy Customer Care, March 27, 2025
We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team. Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
2
Loved it until
on April 5, 2025
Posted by: brownnola
I bought this item 3 years ago, and despite having to constantly add air to the back tires, I loved it. Well that was until my front tire's inner tube needed to be changed. I am unable to use the stroller anymore because there is no way to remove the frame of the wheel. Very frustrating.
Response from gracobaby.comBy Graco Consumer Services, April 7, 2025
Thanks for reaching out regarding the FastAction Jogger LX Stroller! For replacement parts, please reach out to our Consumer Care Team M-F, 9am-5pm EST at 800-345-4109 or contact us directly through the Gracobaby website, we'd be happy to see how we can help! - The Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
3
Disappointed
on April 11, 2025
Posted by: BMP6
from Kansas
Length of ownership:1 year or longer
I bought this one with the car seat was great 1st year but after a while couldn’t fold the jogger then the wheel fell off while jogging. If you’re a runner probably won’t last you long.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, April 14, 2025
Hello, We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: gracoconsumercare@newellco.com or through LiveChat so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time.
Thank you!
Graco Team
Thank you!
Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
2
on July 25, 2025
Posted by: Shay007
from Brantford Ontario
Length of ownership:1 year or longer
This stroller was a gift with our first son and it didn't last the back seat broke in half. I have always love the stroller n always recommend it to people so very disappointed in this, as I am.now without a stroller for my daughter.
Response from gracobaby.comBy Graco Consumer Services, July 28, 2025
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your FastAction Jogger LX Stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Horrible Tires
on July 28, 2025
Posted by: kellyco04
[This review was collected as part of a promotion.] Horrible Tires!! I have inflate all three tires in the middle of a run. I have gifted this and had issues from the first run. Beyond disappointed!
Response from gracobaby.comBy Graco Consumer Services, August 27, 2025
Thank you for your feedback on the FastAction Jogger LX Stroller! We see you were able to contact us directly and process a warranty claim to correct the issue you were experiencing. Thank you for your time.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Sucks!
on July 30, 2025
Posted by: Mamaky
from Ohio
Hate it. Literally all I said my requirements were for a stroller was collapsible and it fit the carry car seat. The stroller fits my carry car seat because it is also a Graco however it does not fold... It is way too complicated especially if you're solo with your baby. The strap in the middle that's supposed to fold it does not work there's apparently two latches on the side that I can't find without my husband so I'm limited on where I can take the baby. I absolutely do not recommend this product
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, July 31, 2025
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your FastAction Jogger LX Stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Halée
from Indianapolis, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wheels for all terrain types. Just what I hoped for. Infant car seat locks in easily. Folds easily.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Kyle W
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice stroller. Smooth on country roads. Baby is completely comfortable in it!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com