Customer reviews from gracobaby.com
Graco - FastAction Jogger LX Stroller - Ames
Average customer rating
3.8
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
56
4 Stars
31
3 Stars
14
2 Stars
17
1 Star
13
69%of customers recommend this product.
(
56 out of
81)
Customer Reviews for Graco - FastAction Jogger LX Stroller - Ames
Customer Rating
3
Frustrating to use
on August 1, 2023
Posted by: NattyMom
from Elgin, MN
Length of ownership:1 year or longer
I have been using for about a year now and over the past few months it has been getting harder to fold and unfold. It sounds like it is going to break everytime. Now it won’t fold at all and we are only able to use it around our house as it won’t fold.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , August 1, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your FastAction Jogger LX and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Hard to fold & unfold
on August 11, 2023
Posted by: Rush
from GA
After 6 months of using this stroller, we now have to forcefully unfold and fold it shut, & it sounds like it’s going to break in the process. I used to be able fold and unfold it with one hand while holding my baby in my other arm, but now I have to have my husband or mother in law handle it because it’s just impossible. It’s a shame because it works so well on our nature walks but now I can’t even use it without working up a sweat just trying to set it up or break it down. I’ve also noticed it’s become harder to push, like when you pick a buggy at the store with a janky wheel.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, August 11, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you're having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Great when it works
on August 27, 2023
Posted by: Anonymous
from SD
Length of ownership:1 year or longer
It’s been a great stroller until it won’t fold and sounds like is going to break when you try to fold it.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , August 30, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your FastAction Jogger LX and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Poor Quality
on October 29, 2023
Posted by: BryanG92
from Springfield
Stroller broke right at the folding point after less than a year. Supposed to be a good quality stroller
Response from gracobaby.comBy Graco Consumer Care, October 30, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you're having with your FastAction LX, and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Miss Sexxy
Length of ownership:1 year or longer
Verified Purchase:Yes
This was an excellent gift. After my cousin had her baby boy this stroller motivated her to work out she went on long walks with her baby boy that she was able to loose the weight she gained from her pregnancy.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Tucker
from Georgia
Verified Purchase:Yes
Great stroller for gravel roads. Graco is the way to go!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Kelli89
Verified Purchase:Yes
I like a lot of features on this stroller. It's one hand fold is what sold us. Everything works good except the canopy had two small holes or shiny burn type of marks on it - graco informed me they would do a one time replacement, but are out of stock and I'm on a waiting list. The other thing is there is a clicking sound coming from one of the wheels now, it's a soft sound but it's there.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
on March 17, 2024
Posted by: MamaR
Length of ownership:1 year or longer
Loved this stroller until it started to malfunction. Most days you have to pry it open because something where it folds keeps catching. One of the back tires won’t hold air even though I can’t find a hole and today the valve on the front tire broke off while trying to pump up the tire!
Response from gracobaby.comBy Customer Care, March 18, 2024
Hello, thank you for your feedback on our FastAction Jogger LX Stroller and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us
Thank you!
Thank you!
Written by a customer while visiting gracobaby.com