Customer reviews from gracobaby.com
Graco - FastAction™ Jogger LX Stroller - Ames
Average customer rating
3.8
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
51
4 Stars
31
3 Stars
13
2 Stars
15
1 Star
11
69%of customers recommend this product.
(
51 out of
74)
Customer Reviews for Graco - FastAction™ Jogger LX Stroller - Ames
Customer Rating
1
Failed mechanism after little use.
on September 30, 2021
Posted by: Rj8v
from Vancouver, BC
Defective hinge mechanism after minimal usage. Clicks loudly and locks up during folding/unfolding.
The amount of force required to do this, is much more than my wife can provide. She is afraid to use it without me around, in fear that she won't be able to get it back in the car.
Its apparent that this is a common issue; there are more than ten other reviews with the same complaint.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, October 1, 2021
Thank you for your feedback! We’re sorry for the inconvenience you have experienced. A member of our Consumer Care Team will reach out to you shortly.
Written by a customer while visiting gracobaby.com
Posted by: Kt9285
from Illinois
Verified Purchase:Yes
Best stroller I have bought yet. Can’t wait to officially use it. So easy to assemble and fold.
Written by a customer while visiting gracobaby.com
Posted by: RR in LA
Verified Purchase:Yes
This is a great stroller. It has the style, comfort and security we needed. The only issue I have is that when you back down stairs it tends to turn over completely.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Amsim
from Minnesota
Verified Purchase:Yes
Great stroller! We bought it originally in blue with a travel system and then bought this one for the grandparents! We all love it! Super easy to push, turn, and fold up!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Only complaint is the cupholders aren't deep enoug
on July 22, 2022
Posted by: KS37
from Ontario, Canada
We absolutely love this stroller / car seat combo! The stroller opens and closes easily, and when folded it fits in the trunk of our hatchback. The clicks you hear when you put the car seat in the stroller, when you put the car seat on the base, or when you open the stroller, all tell me that things are positioned properly and safe for my baby. The ability to maneuver this stroller is amazing as well. The front wheel, when it isn't locked, means I can steer this stoller one handed, even in tight places! The only complaint I have is the cupholders aren't deep enough! :)
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
3
Difficult to fold
on July 29, 2022
Posted by: MelWMM
I will say this stroller is super smooth.. love there are 3 cup holders. Issue is folding. I’m not sure if it’s because I’m only 5’ 1” and to reach to push down on the tray and also pull the straps is extremely difficult. Always feels like I got done with a workout when I finally get it. Sure I look hilarious to people but it’s a bad look for Graco.
I’ve been using this now for a month so I’m sure it’s too late to return for a different model.
I do love that my Graco car seat fits this. It is odd there’s a gap where baby lays because of how it collapses
I’ve been using this now for a month so I’m sure it’s too late to return for a different model.
I do love that my Graco car seat fits this. It is odd there’s a gap where baby lays because of how it collapses
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, November 11, 2022
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your Fast Action Jogger LX Stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Lisa D
Verified Purchase:Yes
So good !!! I love this stroller
It’s the best fit for my 4 year old son
It’s the best fit for my 4 year old son
Written by a customer while visiting gracobaby.com
Customer Rating
4
Love the stroller but can’t fold it up!
on September 19, 2022
Posted by: Em25
from Canada
I bought this stroller just over a month ago and I absolutely love it !! But lately I’ve noticed it’s getting harder and harder to fold up which is extremely inconvenient while on the go
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com