Customer reviews from gracobaby.com
Graco - Duet Sway LX Swing with Portable Bouncer - Merrick
Average customer rating
3
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
116
4 Stars
39
3 Stars
36
2 Stars
55
1 Star
111
47%of customers recommend this product.
(
87 out of
184)
Customer Reviews for Graco - Duet Sway LX Swing with Portable Bouncer - Merrick
Customer Rating
1
Don’t buy this ever
on May 19, 2020
Posted by: Amanda361
from Corpus Christi texas
Spend your money on something else this is not worth it with all the things wrong with it
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, May 20, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your Duet Sway Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Too bad it doesn’t work for both genders!
on July 29, 2020
Posted by: AllisonL
from Hollidaysburg PA
I was considering purchasing this for my husband to use in his office while he takes care of our baby during the day. But it says “ Adjustable swing speeds allow Mom to adjust speed to baby's preference”. Too bad because I can’t be there to adjust for the baby, as I’m working. Maybe next time you can be more inclusive with your products?
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, August 3, 2020
We always want to include all caregivers and we're sorry for any frustration that the wording of the swing description may have caused! We'll be sure to pass your insight along to our web team. Thanks for your time!
Written by a customer while visiting gracobaby.com
Posted by: Kayla10514
from Tennessee
Verified Purchase:Yes
Love this 2-n-1 swing, affordable ,stylish, comfortable for my baby, and its nice not having to move her out of a swing to a bouncer. Light weight and easy to move. It was nice to mark off two items needed at once. And my baby loves it!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Blinking Blue Light, Doesn’t Swing
on May 21, 2021
Posted by: Hart
from Iowa
I’ve Had This Swing For About 5mos. My Baby Did Not Like It At First So It Wasn’t In Use In The Beginning About A Month Ago He Started Liking It For His Naps . Life Saver . Now It Doesn’t Move And Just Blinks A Blue Light When Turned On . Which Sucks Bc My Baby Just Started Liking It & We’ve Only Really Used It For 1 Month.
Response from gracobaby.comBy Graco, Consumer Services, May 27, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Blue blinking light
on July 7, 2021
Posted by: Kcast
All the sudden my swing stopped working. The light starts flashing blue and not swinging anymore
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great product
on February 2, 2018
Posted by: Deanna_0922
I received this Graco portable bouncer from the weeSpring Parent Panel to review. It came in many pieces but easy to assemble. Adjusting the speed is easy. Separating from swing to bouncer is easy as well. Lightweight. Vibration/music takes batteries but you plug it in to swing. Vibration is strong but the music/sounds sound cheap. Definitely a space saving swing. Great product. I’d recommend this every time.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Complex but amazing!
on February 10, 2018
Posted by: jadewolf1224
I received this product free in exchange for review from WeeSpring Parent Panel. My opinions are uninfluenced and solely my own.
So, set up was a bit annoying, I have to admit. The directions were vague at some points, and I truly didn't believe the swing would stay together.
All you have to do is slide the rocker portion onto the base and boom: you have a swing!
This product is AMAZING. As a rocker, it's great for when I'm doing dishes or something that requires my hands. I can use my feet to rock my son and entertain him. It also has a port for a D battery where you can turn vibration on/off. My kids don't like that, but it's great for kids that do.
As a swing, the product is even better. It plugs in to an outlet, which keeps the power consistent. I've had battery operated ones and they just don't work as well. My son is 15 lbs at 3 months old, and most swings are too flimsy for him.
This swing has 3 directions you can set the baby in, and the rocker portion straps and headrest are adjustable. The speed dial is also nice because it's like a dimmer switch, you have more than just a couple options. It's very convenient and a neat new way to set up a swing. But I'm so happy I received this item and highly recommend it!
Written by a customer while visiting gracobaby.com
Customer Rating
4
Overall fantastic
on February 10, 2018
Posted by: edgeof17
We loved using the Graco Duet Swing & Portable Rocker. Assembly was super easy, and it put our little one to sleep right away! Thanks to the weeSpring Parent Panel providing this swing, we got to replace our older swing with the a-frame type supports. While the Graco Duet Swing & Portable Rocker does take up a nice chunk of floor space, it is much smaller than our other swing. We love being able to switch the direction of the swing without moving the base or take the portable rocker off the base when we're busy in other parts of the house. Also, the recline adjuster is super quick to use! We plan to use this until our little guy outgrows it, then keep it for the next one- I have no doubt the craftsmanship quality will last. The only thing we see as not-so-perfect about the Graco Duet Swing & Portable Rocker is that the seat doesn't always keep baby centered, which makes the rocking motion a little bit one-sided. Sometimes it being off balance makes the base of the rocker click against the connector while it swings.
Written by a customer while visiting gracobaby.com