Customer reviews from gracobaby.com
Graco - Duet Sway LX Swing with Portable Bouncer - Merrick
Average customer rating
3
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
116
4 Stars
39
3 Stars
36
2 Stars
55
1 Star
111
47%of customers recommend this product.
(
87 out of
184)
Customer Reviews for Graco - Duet Sway LX Swing with Portable Bouncer - Merrick
Posted by: Anonymous
from NC
Verified Purchase:Yes
Love this product. Works as described. The instructions were a little unclear, but we worked through it.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Meghan D
from Allentown. PA
Verified Purchase:Yes
I like the size but I wish the base was easier to move or folded it something. I like that the plug in part can make the swing rock but I was surprised to see only batteries make the vibration and music play. I do like the soft fabric and the comfort of it.
Response from gracobaby.comBy Graco, Consumer Services, June 8, 2021
Thank you for your review of our Graco product. We're truly appreciate your feedback. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: BrittRo
Verified Purchase:Yes
I can’t really rate this item because Graco canceled my item. I have had something like this before and it seemed to work well and the seating part you could use separately as a rocker or seat. Was very easy to clean.
I would recommend this to a friend!
Response from gracobaby.comBy Graco, Consumer Services, June 4, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Horrible
on April 18, 2021
Posted by: Mummak91
from Lincoln, ME
Length of ownership:1 year or longer
This swing has a mind of its own rocks ridiculously fast and slows down even on the lowest setting. Then will randomly stop and blink blue. My child is a newborn weighing 9lbs so her weight is not stopping it from rocking.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, June 4, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Soraia
Verified Purchase:Yes
It’s not a bad product I just wish it didn’t make this annoying squeaky sound when it’s going side to side. This noise sometimes doesn’t let my baby focus and nap. Just a little annoying but overall good product.
Written by a customer while visiting gracobaby.com
Posted by: Razz
from Phoenix, AZ
Verified Purchase:Yes
Just started using it. It has been working fine for now and not hearing any motor noise. Will use it for a month and update
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Lupe_100
from Ohio
Verified Purchase:Yes
easy to use, batteries easy to place in, does exactly what it says, very satisfied
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Swing feature is terrible
on May 1, 2021
Posted by: Jessica525
I got this as a gift and was so excited. My baby wasn't big on the vibration of other products so we didn't try that feature. The swing changes speeds randomly and after the first couple uses the dial only works when it wants to. It usually only works in just one position on the dial and only when set in reverse. The only use we got out it was a rocker.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services , June 3, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com