Customer reviews from gracobaby.com
Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Average customer rating
4.4
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
109
4 Stars
32
3 Stars
9
2 Stars
10
1 Star
4
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Posted by: Sunil Gudipati
Verified Purchase:Yes
Very good product for the money spent. The product is nice but comes with no instructions .. I had to break my head in fixing it other wise it’s a 5 star.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Darshan
Verified Purchase:Yes
changing station doesn't lock on one side. I tried pressing hard with no luck
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 8, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: GrammyCat
Verified Purchase:Yes
Can’t wait to use this once my Grandbaby is born. Did a “trial run set-up” and it was super easy! Fabric is super soft and durable. Sure beats the old style play yards that were made with rigid plastics!!!
Excellent product-super happy!!
Excellent product-super happy!!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
4
Good Choice!
on June 23, 2019
Posted by: ade1
[This review was collected as part of a promotion.] I bought this for my grand daughter and it has been a great success! The only reason I do not give it 5 stars is because it took a long time to put together. Otherwise, I love all the features.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Kareema Bradley
Verified Purchase:Yes
So far I like my purchase. It was super easy to put the Graco Pack and Play Snuggle Suite LX Playard. Can’t wait to see how my little one responds to it after I give birth.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Terrible Instructions
on February 14, 2019
Posted by: Nana Detroit
I see that Graco has not yet fixed the instructions. They are really awful. "Put this exactly as it is in the picture," but the picture is so small you cannot see the details. After several hours of trial and error, I finally got it all together. I would be happy to edit instructions for clarity if Graco asks.
Response from gracobaby.comBy Graco, Consumer Services, February 15, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Great product, but vibrator doesn’t work
on February 3, 2019
Posted by: Warriorsfan
This product has been very functional for my baby. She loves the infant seat, but unfortunately the vibrator is finicky. Sometimes it works and often it doesn’t. We have changed the battery many times over the past two months. Am I able to get a replacement seat?
Written by a customer while visiting gracobaby.com
Customer Rating
4
Love it! But color is wrong....
on January 18, 2019
Posted by: Tina444
I love this pack n play. It works great for my newborn- was easy to assemble. However, when I bought this, the website said it was black. It is not. Really disappointed that I’m stuck with this product that looks horrible in the room due to an inaccurate description.
Written by a customer while visiting gracobaby.com