Customer reviews from gracobaby.com
Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
104
4 Stars
29
3 Stars
9
2 Stars
10
1 Star
4
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Customer Rating
2
Looks great, poor quality
on October 9, 2020
Posted by: DadBrad
from Midland, MI
I received this as a gift and after a week we replaced the battery in the bouncer vibration motor and the motor died. Used a 1.5v D LR20 battery as instructed in the motor battery housing
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, October 12, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with the vibration unit of your playard and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Convenient
on November 9, 2020
Posted by: Kcdj
from Batesville arkansas
[This review was collected as part of a promotion.] Having everything in one place made it easy for me to be a new mommy
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love it!
on November 24, 2020
Posted by: LisaM
from San Antonio, Tx
Love everything about this. Especially the changing table!!!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
3
Great product only two problems I have with it
on February 27, 2021
Posted by: Mom1216
from Wy
Length of ownership:1 year or longer
The mat does not does not clean easily and stains way too easily and the battery pack of the bouncer does not work very well. We have to hit it to get the vibration to start.
I would recommend this to a friend!
Response from gracobaby.comBy Graco, Consumer Services, May 27, 2021
Thank you for taking the time to share your feedback! We apologize for the inconvenience, and we're glad to see that you've connected with our Consumer Care team for assistance.
Written by a customer while visiting gracobaby.com