Customer reviews from gracobaby.com
Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Average customer rating
4.4
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
109
4 Stars
32
3 Stars
9
2 Stars
10
1 Star
4
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Customer Rating
2
Looks great, poor quality
on October 9, 2020
Posted by: DadBrad
from Midland, MI
I received this as a gift and after a week we replaced the battery in the bouncer vibration motor and the motor died. Used a 1.5v D LR20 battery as instructed in the motor battery housing
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, October 12, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with the vibration unit of your playard and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Convenient
on November 9, 2020
Posted by: Kcdj
from Batesville arkansas
[This review was collected as part of a promotion.] Having everything in one place made it easy for me to be a new mommy
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love it!
on November 24, 2020
Posted by: LisaM
from San Antonio, Tx
Love everything about this. Especially the changing table!!!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
3
Great product only two problems I have with it
on February 27, 2021
Posted by: Mom1216
from Wy
Length of ownership:1 year or longer
The mat does not does not clean easily and stains way too easily and the battery pack of the bouncer does not work very well. We have to hit it to get the vibration to start.
I would recommend this to a friend!
Response from gracobaby.comBy Graco, Consumer Services, May 27, 2021
Thank you for taking the time to share your feedback! We apologize for the inconvenience, and we're glad to see that you've connected with our Consumer Care team for assistance.
Written by a customer while visiting gracobaby.com
Customer Rating
4
This pack n play was
on February 7, 2022
Posted by: gisellek1
This pack n play was by far my favorite of the 3 we've purchased over the years. This one, I believe , we received as a gift. With our first we kept this in our room for the first few months. I give it a 4 because we rarely ever used the napper. My first born didn't find it comfortable but my@second one did
Written by a customer while visiting influenster.com
Customer Rating
4
One of my favorite go
on March 18, 2022
Posted by: mommieandg
One of my favorite go to baby items - my daughter is 9 months old and we still use the pack and play and the bouncer at grandmas - I don't think her weight will hold on the changing table anymore but it was great while we used it for 7 months
Written by a customer while visiting influenster.com
Customer Rating
5
4 in 1 Bassinet
on June 19, 2022
Posted by: deanmalik
Hi, I'm pregnant and my due date will be in August. So last week we decided to buy this bassinet. This one thing has included a Bouncer, Diaper changer, you can also make a play box when the baby getting big. not to mention a mattress for sleeping. We are so excited for our first baby. And hopefully this bassinet will work out with the baby. So far we love this product because the price and what they comes with is so good.
Written by a customer while visiting influenster.com
Customer Rating
5
Great pack n play
on November 23, 2022
Posted by: shelbym158
We received this as a gift from our baby shower and loved it! We used it a lot when my son was a newborn and then we took it with us to my parents house for naps. The slumberpod fits over this perfect. I love all the attachments as well
Written by a customer while visiting influenster.com