Customer reviews from gracobaby.com
Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
104
4 Stars
29
3 Stars
9
2 Stars
10
1 Star
4
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Posted by: Stella Mar
Verified Purchase:Yes
Very useful! Practice and safe. I am satisfied with the product.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Kris2019
Verified Purchase:Yes
Love that I can take the bouncer to any room of the house.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Jane Doe
Verified Purchase:Yes
Unfortunately the chemical/plastic smell is overwhelming and does not seem to go away - I have had it out of the box and put together for at least 3 weeks and it still smells horrible.
Written by a customer while visiting gracobaby.com
Posted by: Anonymous
Verified Purchase:Yes
We love the pack n play for our grandson. Easy to put up and take down. We've had to do that a number of times and it's no effort at all. However, the only thing I would improve on is the mattress. Seems a bit hard for a little one. I've purchased a pad and sheets to put on top of it, but it's still a bit hard.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: KHenry6
Verified Purchase:Yes
I just had my second child in October. This playard is perfect size to keep in the living room and the baskets on the side are very convenient. I am giving it only 4 stars though because the vibration in the infant seat went out after 2 months. I tried replacing the battery (D) but there is a shortage in one cords that connects to the vibrating box.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
3
waiting to put it to use
on January 31, 2020
Posted by: FirstParents
We got the unit and followed the instructions to assemble it. We finally got some D batteries and inserted 1 into the vibration unit, but the seat does not vibrate! We're not sure if the vibration unit, the switch, or the cable is faulty, but this is really disappointing considering this is a new unit from Graco and this is one of the main reasons we bought this model!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, March 31, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with the vibration unit of your Playard and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love it!
on February 1, 2020
Posted by: DenaSnoop
So glad we made this purchase. Highly recommend for baby.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
4
Very functional
on February 9, 2020
Posted by: MeaganH88
We decided on this strictly because we will be traveling to grandparent’s homes a lot with our little. we love the functionality of the changing area along with the bassinet for infancy. The only complaint I have is regarding the bassinet. That complaint is that it’s not ideal for swaddled infants. The bassinet is elevated so if you swaddle you’re baby to sleep there’s no way to use the strap used around their legs to keep them in place. Not using the strap causes them to slump down into a hole at the bottom of the bassinet. We had to use a towel or something to try to keep her from sliding down so far because she has to be swaddled to sleep soundly. Maybe if it wasn’t as elevated it wouldn’t be a problem.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com