Customer reviews from gracobaby.com
Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Average customer rating
4.4
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
109
4 Stars
32
3 Stars
9
2 Stars
10
1 Star
4
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Customer Rating
5
Great product
on January 22, 2017
Posted by: velveeta
Love all the features, makes things so easy and convenient
Written by a customer while visiting gracobaby.com
Customer Rating
5
Amazing
on January 6, 2017
Posted by: vbrown22
love this set... the changing table is a back saver...the bouncer is light weight and easily movable... the mat is easily accessible to clean
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great features
on July 29, 2016
Posted by: carlah
I bought this item to keep at my house for when my grandson comes over. It's great because it has a removable bouncy seat that also vibrates. It also has a changing station so there is no need for a separate changing table. It has a 3 pocket supply holder that hangs on the end for diapers, wipes etc. It has wheels on one side so it is easy to move around the room or house. It also comes with a music/light attachment that can be moved from the play yard to the bouncy seat. The music is great because it is classical music and has different volume settings. I will be using this for a long time.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Awesome product
on June 24, 2016
Posted by: familyman_621
It was easy to put together and break down. the versatility is great. The fact that it is not a struggle for my wife to put together and use is a huge plus. would recommend purchasing
Written by a customer while visiting gracobaby.com
Customer Rating
1
Terrible assembly instructions
on May 28, 2016
Posted by: Jruesler
The assembly instructions are vague and not helpful. Frequent references are made to part names with no explanations/pictures of what parts are what. I've had plenty of experience with product assembly and this product has by far the worst instructions I've ever seen. It's probably a great product but it's going back. I'll find something else and still save time and eliminate headache
Response from gracobaby.comBy Graco, Consumer Services, July 29, 2016
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Easy to assemble
on May 25, 2016
Posted by: jmqueen11
We bought this before the birth of our first and I ended up putting it together since my husband was busy with other things in the house. I'm not very mechanically inclined, but the directions and pictures helped make the process very easy. I also liked the fact that I didn't need an Allen wrench or anything other than a simple screwdriver to put in the batteries. Looking forward to using it with my little one!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Not great quality
on May 9, 2016
Posted by: db1986
The playard is quite heavy and not as easy to set up or take down as it seems in the video. The change table doesn't seem to fit quite right on the playard and the storage attachment will fall off if it is bumped at all. Overall, the playard looks nice and is safe and will work for our purposes, it's just a bit more clunky than expected.
Response from gracobaby.comBy Graco, Consumer Services, August 9, 2016
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love the features
on May 5, 2016
Posted by: Dedee
Received this yesterday as a gift from my registry. I put it together today... Haven't used it yet as I'm still pregnant and she won't be here for another week or 2. But everything looks so comfy and cozy. I love that there's a bouncer that can be used separate from the unit... And that its sturdy. and that the mattress is height adjustable... And the changing pad. I love this playard so far but the true test is when baby comes.
Written by a customer while visiting gracobaby.com