Customer reviews from gracobaby.com
Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Average customer rating
4.4
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
109
4 Stars
32
3 Stars
9
2 Stars
10
1 Star
4
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Customer Rating
2
WHO WROTE THE INSTRUCTIONS FOR THIS THING?
on August 3, 2018
Posted by: melissah
Assemble is a pain and you won't really be able to use all the features for more than a few months so save yourself some money and a headache and go for a more basic pack 'n' play.
Response from gracobaby.comBy Graco, Consumer Services, August 10, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love...great product
on July 18, 2018
Posted by: Kt in CT
Love this pack and play.. I literally bought 3!! All Abbington pattern. One for each of my expecting children and one to keep at my own home.Very convenient..perfect for this Grammy's house! The changing section is perfect...the "bouncy" seat is awesome.. very good quality.. great value for the price.
Written by a customer while visiting gracobaby.com
Posted by: Radnic88
Verified Purchase:Yes
In a two story home this will be perfect as our second changing station. It provides all of the extra storage space needed too!
Written by a customer while visiting gracobaby.com
Posted by: Jacob jr
Verified Purchase:Yes
I bought this for my daughter her has a baby on the way soon and she absolutely loves it
Written by a customer while visiting gracobaby.com
Customer Rating
2
Problems with Infant Soother Seat
on April 19, 2018
Posted by: EALamar199
We were really excited to get this playard, and most of it has worked out well. Except for the Infant Soother Seat. Our son loves the vibrations, but it gobbles batteries, and we have to knock the unit around to get it to turn on almost every time. There doesn't seem to be any replacement parts for this either. Very disappointed.
Response from gracobaby.comBy Graco, Consumer Services, April 20, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
An instant hit!!!
on April 15, 2018
Posted by: Granny Ma
I bought this product for my first Grandchild and believe me !! It was an instant like. The very look of it is so appealing and catchy . The changer and the bouncer are awesome and best it is that it’s useful for a long time for the child. Kudos GRACO !! You invented a luxury of class for the tiny ones.
Written by a customer while visiting gracobaby.com
Customer Rating
4
I love this pack n play, but I have 2 issues.
on March 29, 2018
Posted by: ShannonLWalker
I am happy I have own this! I have a almost 5 month old baby boy-- my first! Anyways-- Super easy to put together and convenient! I can tell i will be using this for a good while-- but the vibration on my bouncer has almost stopped working! I have to jiggle it -- even with new batteries, so it can work a little! It worked like a charm before. I've used it atleast 25 times with the vibration on and never had an issue, until 2 months into it. I also hate that the music box has a timer. I'm trying to figure out how to not have a timer at all, so i,can keep the music and/or light on for as long as I'd like! Other then that-- I love it!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Problems
on February 25, 2018
Posted by: Phaven10
I love this system!I would've easily given it 5 stars... But after only 2 months the vibration system on the seat seems to have a short. I'm not sure if it's the vibration box or the controller...we were replacing the batteries every night or 2. I changed out the vibration pack with another pack n play unit I had and it did better for about a week or so and now we're right back to where we were. I was hopefully when I changed the packs thinking it must have been a bad pack but now I think the controller has caused another pack to go bad. Great system but this is frustrating! My little one can't fall asleep without the vibration and batteries are costing us a fortune! Is this a common problem? Please help!
Written by a customer while visiting gracobaby.com