Customer reviews from gracobaby.com
Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
104
4 Stars
29
3 Stars
9
2 Stars
10
1 Star
4
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Customer Rating
5
LUV LUV LUV
on April 5, 2017
Posted by: Come back mama
After 23 years from having my 1st baby I was starting all over again and since then there is so much that have changed it was overwhelming. When I started my baby registry there was so much stuff for each little thing. When looking for a playard, this one had all I needed in just one pice. And the reviews helped me decide it was the best choice. And surely it was. The quality is great, the features are amazing and most important my baby loves it. She loves the bouncy and the changing table is great. The electronic module is very helpful with the night light and lovely sounds.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Horable to set up
on April 7, 2017
Posted by: rll2013
the instructions suck luckily i was able to find the graco baby you tube channel even tho it sucked because i had to watch more then one video to set up....not able to give a full review since i haven't used it yet but it looks like it will be nice.
Response from gracobaby.comBy Graco, Consumer Services, May 4, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Great except for the vibrator feature...
on June 26, 2017
Posted by: Jojo84
We got this on our registry and we fell in love right away. However, one MAJOR issue we've been having lately is the batteries on the portable bouncer barely last, and when we put in a new battery it takes forever to actually vibrate at all! It would be so much better if this feature was connected to a wall outlet, that way I would give this product 5 stars. I would say that vibration feature is not very reliable, and we need it because our baby girl sleeps better with it on. Everything else works great.
Response from gracobaby.comBy Graco, Consumer Services , June 27, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
An instant hit!!!
on April 15, 2018
Posted by: Granny Ma
I bought this product for my first Grandchild and believe me !! It was an instant like. The very look of it is so appealing and catchy . The changer and the bouncer are awesome and best it is that it’s useful for a long time for the child. Kudos GRACO !! You invented a luxury of class for the tiny ones.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Problems with Infant Soother Seat
on April 19, 2018
Posted by: EALamar199
We were really excited to get this playard, and most of it has worked out well. Except for the Infant Soother Seat. Our son loves the vibrations, but it gobbles batteries, and we have to knock the unit around to get it to turn on almost every time. There doesn't seem to be any replacement parts for this either. Very disappointed.
Response from gracobaby.comBy Graco, Consumer Services, April 20, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Jacob jr
Verified Purchase:Yes
I bought this for my daughter her has a baby on the way soon and she absolutely loves it
Written by a customer while visiting gracobaby.com
Posted by: Radnic88
Verified Purchase:Yes
In a two story home this will be perfect as our second changing station. It provides all of the extra storage space needed too!
Written by a customer while visiting gracobaby.com
Customer Rating
2
WHO WROTE THE INSTRUCTIONS FOR THIS THING?
on August 3, 2018
Posted by: melissah
Assemble is a pain and you won't really be able to use all the features for more than a few months so save yourself some money and a headache and go for a more basic pack 'n' play.
Response from gracobaby.comBy Graco, Consumer Services, August 10, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com