Customer reviews from gracobaby.com
Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
104
4 Stars
29
3 Stars
9
2 Stars
10
1 Star
4
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Graco - Pack 'n Play Snuggle Suite LX Playard - Pierce
Customer Rating
2
Not great quality
on May 9, 2016
Posted by: db1986
The playard is quite heavy and not as easy to set up or take down as it seems in the video. The change table doesn't seem to fit quite right on the playard and the storage attachment will fall off if it is bumped at all. Overall, the playard looks nice and is safe and will work for our purposes, it's just a bit more clunky than expected.
Response from gracobaby.comBy Graco, Consumer Services, August 9, 2016
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Easy to assemble
on May 25, 2016
Posted by: jmqueen11
We bought this before the birth of our first and I ended up putting it together since my husband was busy with other things in the house. I'm not very mechanically inclined, but the directions and pictures helped make the process very easy. I also liked the fact that I didn't need an Allen wrench or anything other than a simple screwdriver to put in the batteries. Looking forward to using it with my little one!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Awesome product
on June 24, 2016
Posted by: familyman_621
It was easy to put together and break down. the versatility is great. The fact that it is not a struggle for my wife to put together and use is a huge plus. would recommend purchasing
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great features
on July 29, 2016
Posted by: carlah
I bought this item to keep at my house for when my grandson comes over. It's great because it has a removable bouncy seat that also vibrates. It also has a changing station so there is no need for a separate changing table. It has a 3 pocket supply holder that hangs on the end for diapers, wipes etc. It has wheels on one side so it is easy to move around the room or house. It also comes with a music/light attachment that can be moved from the play yard to the bouncy seat. The music is great because it is classical music and has different volume settings. I will be using this for a long time.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Amazing
on January 6, 2017
Posted by: vbrown22
love this set... the changing table is a back saver...the bouncer is light weight and easily movable... the mat is easily accessible to clean
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great product
on January 22, 2017
Posted by: velveeta
Love all the features, makes things so easy and convenient
Written by a customer while visiting gracobaby.com
Customer Rating
4
Looks nice.and sturdy
on March 5, 2017
Posted by: Norm
I just got the product a few weeks ago and we finally set it up today. I thought the Styrofoam on the support bars for the cradle were part of the packaging. But that was cause I didn't read the manual when i was setting it up. But other than that we felt the play yard is actually quite nice. Everything looks like it can handle our toddler for awhile. I guess my minor complaint would be that the vibration function and the noise maker all use batteries. I guess i just prefer a plug in option rather than constantly changing batteries
Written by a customer while visiting gracobaby.com
Customer Rating
4
Versatile with good accessories
on March 14, 2017
Posted by: ABinOR
I am an expecting first time mom. I put this thing together by myself. The playard part was super easy, even the bassinet. The challenging parts were the bouncer and changing table: I found the instructions to be pretty terrible, so I went onto YouTube and watched a couple videos which helped me tremendously, and I was able to get the entire playard & accessories assembled in about an hour. I will suggest to other moms to do this before you're 9 months pregnant! I love this playard. It's so much nicer than the others I've seen out there right now: the materials used are all very soft and I love the fact that the bouncer can be removed and used around the house. I have not had any troubles with the vibrations as other reviewers have stated, but I haven't had my baby yet. But every time I've turned it on and fiddled with it, it has worked. I agree with another reviewer in that the screws on the light/sound unit look structural and should be marked plainly to remove them in order to change the batteries. I had to go back into the manual after I'd already put it away. Changing batteries should never be something you have to check the manual over. Overall I'm very glad I got this playard. The only changes I'd make would be to the instruction manual, not to the actual playard or accessories themselves, with the exception of the screws on the light and sound unit.
Written by a customer while visiting gracobaby.com