Customer reviews from gracobaby.com
Graco - UNO2DUO Stroller - Bryant
Average customer rating
3.8
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
26
4 Stars
34
3 Stars
2
2 Stars
5
1 Star
9
54%of customers recommend this product.
(
14 out of
26)
Customer Reviews for Graco - UNO2DUO Stroller - Bryant
Customer Rating
5
Awesome!!
on February 5, 2020
Posted by: MoniiBV
[This review was collected as part of a promotion.] This stroller helps a lot when you have a newborn baby and toddler, is perfect!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Janet Ranet
Verified Purchase:Yes
Very nice stroller for the price, we don’t have any issues
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not impressed - is not a smooth ride!
on August 30, 2019
Posted by: Tashajean23
My husband and I purchased this stroller for our first child that was born 5 months ago. When it came to making a decision we decided to do quite a bit of research about strollers and quality/ safety, after coming across this stroller (the travel system) and seeing how well this stroller was rated and checking it out in store we thought it would make the purchase - and might I add, quite a large purchase at that! Not long after use I noticed that the front wheels would lock and the stroller wouldn’t push forward or turn in the direction I needed or wanted it to. I would have to lean the stroller back onto it’s back wheels and turn the stroller that way in order to get it moving. Quite often some how the stroller will also lock in the middle of pushing which I found strange. Not only do the wheels lock, but after a rain fall and a wet slightly muddy ground I could barely push my baby in the stroller as every little piece of dirt, leaves, etc was getting jammed in the wheel-wells -not fun!! I also have squeaky wheels which is annoying for not only myself and my baby but for the people around us when we are out about! We also have a nephew (under the age of 3) that we have used the back standing option with him while out on a walk and it became extremely difficult to not only push but to turn while having him on there - this stroller is specifically made for an additional child and it made it even harder to use. Lastly, when using with just the car seat (haven’t needed the seat yet as my baby is just 5 months old) baby is hard to reach while just pushing, the car seat is sat so far back and low that the handle is just completely in the way. If I need to quickly wipe my baby’s face (he spits up alot) I am constantly needing to stop and go to the side of the stroller to tend to him. It’s also quite difficult to get him into the car seat while it’s attached to the stroller because of the odd angle.
Needless to say, I’m VERY disappointed with the stroller especially with the large price I paid expecting I was getting the best of the best.
Needless to say, I’m VERY disappointed with the stroller especially with the large price I paid expecting I was getting the best of the best.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, September 5, 2019
Thank you for sharing your experience with us, we appreciate your feedback and insight! We apologize for any inconvenience you have experienced. We see that you were able to contact a member of our Consumer Care Team directly in order to process a warranty claim. If you need any further assistance, please reach out to us! Thank you for your time.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Very handy
on August 27, 2019
Posted by: Emily22
I bought this stroller for my 3 year old and for when my baby is born in a few months can’t wait to use it ❤️So excited I love that you can use it in many ways wouldn’t purchase any other stroller
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Overall experience was terrible
on July 29, 2019
Posted by: CorieMarie
Brought this stroller because we were expecting our second child. The wheel locks up making it extremely difficult to turn the stroller. Because of that my oldest can't ride on the back.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 6, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Right wheel started catching
on May 8, 2019
Posted by: Paganlaus
Was a great stroller until the right rear wheel started catching at random moments. Stroller was never mishandled
Response from gracobaby.comBy Graco, Consumer Services, June 5, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Mom of Three
Verified Purchase:Yes
Wonderful product for parents of two small children!!! Only dislike is it seems kind of shakeu when you try to turn to tight of corner. Over all wonderful and I would definitely suggest this to other parents !
Written by a customer while visiting gracobaby.com
Customer Rating
2
Started off awesome...
on March 17, 2019
Posted by: Ynvalerio
I was so excited when I saw this stroller last year as I was looking to purchase a new one that could accommodate our growing family. I love the look and the fact that you can position it in so many different ways seemed even more appealing. I've had the stroller for about a year now, and I still have the second seat in the box as my baby still fits in her car seat, so if need be I put the seat that came with the stroller on the bottom and the car seat on top for both my baby and 2 year old to use at the same time. Although it is rather bulky and a tad bit difficult to maneuver, that wasn't enough for me to complain or even think of looking for a new stroller, until now =/ for some odd reason, the front right side wheel does not respond like it used to. I can't make it go where I need it to go unless I pull the stroller by the front from whichever seat is attached on top, standing on the right side so I can guide that wheel in the direction I need it to go. It makes it so impractical and frustrating! I wish I knew what the problem was or why it happened to begin with, as much as my husband and I have tried to figure it out, we have no idea what is wrong with that wheel. Extremely upsetting, because as mentioned before, this stroller was not cheap by any means, and we decided to invest in it because it seemed like we'd be able to use it for a long time.
Response from gracobaby.comBy Graco, Consumer Services, June 14, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com