Customer Reviews for Graco - UNO2DUO Stroller - Bryant
Customer Rating
1
So disappointed
on April 15, 2022
Posted by: Evaa
from Mercedes tx
My son is only 8 months old and I'm already in the process of looking for another stroller combo that will accommodate my toddler and baby.. this stroller is impossible to move around with both my kids on because the tires would turn and lock! So frustrating and disappointing considering I paid so much for it and in so little time it messed up!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, April 19, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Uno2Duo and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
The trolley is great for my 2 toddlers but My issue is with the wheels , it gets really difficult to turn , looks like the front wheel is slightly tight when turning and I feel there is a slight bend on one of the wheel .
We got this stroller mainly because we love the look, size, the one hand fold, quick change into a double and the variety of seat adjustments you can make. We have used it a handful of time and it’s been great! Until the front wheels started locking and have made it extremely difficult to use. At this point, using our stroller in most places uses more effort than managing all 3 kids.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, February 8, 2022
Thank you for your review of the UNO2DUO Single Stroller. We're appreciative of your feedback, You will be contacted shortly by our Consumer Care Team to help with the front wheel.
Very well made and attractive stroller with smooth ride. The seat conversions (front to back facing and toddler to bassinet) are easy to execute and the folding mechanism is smooth. Rather than a “V fold”, this stroller collapses straight down. It’s still quite large even when folded, and even with just 1 seat, is very heavy to put into a car trunk. My older child likes to ride on the pull-out platform.
I'm so unhappy with this stroller after a couple months it's starting no to throw the direction I'm pushing to its very disappointing how much money I spent and now I have to buy another one
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 6, 2021
Thank you for taking the time to share your feedback! We apologize for the inconvenience, and we're glad to see that you've connected with our Consumer Care team for assistance.
I love this stroller so much, but the front wheels have kept me from recommending it to anyone else. This is our mall or walking trail stroller, so it is only used on flat/smooth and clean surfaces. We have a jogging stroller we take on bumpy sidewalks, and the front wheels have become defective twice in 2 years. It is very disappointing for the price and for an otherwise great stroller.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, June 3, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.