Customer reviews from usa.canon.com
Canon - imageCLASS MF741Cdw Wireless Color All-In-One Laser Printer - White
Average customer rating
4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
13
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
3
76%of customers recommend this product.
(
19 out of
25)
Customer Reviews for Canon - imageCLASS MF741Cdw Wireless Color All-In-One Laser Printer - White
Posted by: chuck99
Verified Purchase:Yes
perfect home office machine. I own three of this model now. completly satisfied.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
An experiment in frustration
on August 5, 2022
Posted by: Hate Canon Printers
from Charlotte NC
The printer cartridges cost a fortune but the toner lasts very few pages and then gives continuous messages. "Press Volume Key to continue" but there is no volume key.
I wish I had never purchased this stupid printer.
I wish I had never purchased this stupid printer.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: Peter at REC
from St Joseph, MI
Verified Purchase:Yes
Great print / copy / scan quality. Easy wireless installation. Our first printer with duplex printing - works great.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Anonymous
from Longmont, Colorado
Verified Purchase:Yes
Easy to set up and to operate - excellent office printer with lots of great options - this is my second Color imageClass MF - Canon is "heads-and shoulders" above HP
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great little desk-top printer for small office!
on May 30, 2019
Posted by: PisceanDiva58
from Pennsylvania
I received this product in exchange for my unbiased opinion.
I was pleasantly surprised when I first opened the box of this printer! It was much larger than I expected, but I was able to find a nice spot in my home office for it.
The initial set up of this printer is pretty easy. The digital display menu is very helpful, even if you are not a tech person. I was able to set up the printer on my home server in a few minutes, and after that, on my cell phone!
The initial set up of this printer is pretty easy. The digital display menu is very helpful, even if you are not a tech person. I was able to set up the printer on my home server in a few minutes, and after that, on my cell phone!
The paper feeder tray worked smoothly as well as the scanner. There is not much required as far as the set-up of this printer/scanner. There was only one additional part to clip on. As with most copier/scanner/fax machines, you will need to purchase the phone cord yourself in order to fax. I was able to load the software onto my laptop in a few minutes with no glitches.
The color of my copies were really clear and of good quality. There is also an automatic adjustment feature if you need to use it. The off and on time lag is very short (meaning if you have to re-start the printer, it was a very short reboot time.) The paper feeder trays worked smoothly and quickly.
One of my favorite features on this printer/scanner is the digital display menu. You can easily look up any error codes and make changes to your home screen and overall settings for printing. It is also very easy to switch from black and white to color copies. Another one of my favorite features is the ability to print from my cell phone. I had to download a free Cannon Print Services app to be able to use this feature. I also liked the fact that I could set up printer options via the internet.
The product came with an instruction manual, but it only included instructions for the basic set up. I could not find any additional information on how to set up the email scan. I ended up googling the information, which resulted in me finding a few YouTube help videos on how to set up the scan to email feature...but those videos were not specific to this particular printer/scanner. I spent several days trying various remedies, but have still not been successful. I think that the instruction manual needs to be expanded to include more information. I also found it difficult to find a help desk number to call to have someone assist me.
The product came with an instruction manual, but it only included instructions for the basic set up. I could not find any additional information on how to set up the email scan. I ended up googling the information, which resulted in me finding a few YouTube help videos on how to set up the scan to email feature...but those videos were not specific to this particular printer/scanner. I spent several days trying various remedies, but have still not been successful. I think that the instruction manual needs to be expanded to include more information. I also found it difficult to find a help desk number to call to have someone assist me.
I have used many copiers/printers over my career and in my personal life and find this piece of equipment to be a bit superior to other home printers I have purchased because of the ease of the initial set up and use. I would like to see more of a variety in color choices…other than just black or white. I think this would be a unique feature as the majority of copiers are only available in either black or white. Again, there needs to be more detail in the user manual and/or a help line to call.
I would recommend this product for any small office or home office.
I would recommend this product for any small office or home office.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
mf741cdw
on June 15, 2021
Posted by: patsmeow
from Northern California
I'm a real estate agent . I've been happy with my new printer up until now. This is my first deal and I am out of ink. I'm also scanning to my PC and the scan of the 1st page is so light we can't read it. Not sure why its the 1st page only. Didn't figure scan would use ink. Maybe its just the initial cartridge does not come with a lot of ink.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: DBM1
from Phoenix AZ
Verified Purchase:Yes
I am not happy with the quality of this printer. It has only been a week but I have purchased a new one to replace it already!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great office addition
on May 20, 2019
Posted by: Talisa W
from Weirton, WV
[This review was collected as part of a promotion.] I like that it is a multi function printer. I can get so many things done fast. THE COLOR prints are so vivid and I can send email right from the printer. This is a great addition to any business.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com