Customer reviews from usa.canon.com
Canon - imageCLASS MF741Cdw Wireless Color All-In-One Laser Printer - White
Average customer rating
4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
13
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
3
76%of customers recommend this product.
(
19 out of
25)
Customer Reviews for Canon - imageCLASS MF741Cdw Wireless Color All-In-One Laser Printer - White
Posted by: Mac9
from Montana
Verified Purchase:Yes
Overall, recommended. For a laser printer, this does a reasonably good job of reproducing photographs or printing color graphics. It has a lot of functions on the menu that are not intuitive, so read your owner's manual. It's the best color printer I have been able to find currently, although it isn't quite as good, or nearly as fast, as an Oki I purchased nearly 20 years ago. Unfortunately, it's getting harder to find supplies for my old Oki, and since Oki has exited the US market, I can't buy new, so this has to do.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: LGA
from Iowa
Verified Purchase:Yes
Very disappointed that we are unable to do two sided scanning on this model.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Not a good choice
on January 26, 2023
Posted by: LegalEagle
For a business class "duplex" printer not having 2-sided scanning seems ridiculous, but I will put that on me for not reading carefully enough.
The constant messages to clean and to subscribe to their toner replacement are annoying and frankly once I tell it to keep printing with a low toner, the warning should go away until the level drops again, or like my old Canon (that I loved) let me decided when to pop back up (50 or 100 pages, etc)
The constant messages to clean and to subscribe to their toner replacement are annoying and frankly once I tell it to keep printing with a low toner, the warning should go away until the level drops again, or like my old Canon (that I loved) let me decided when to pop back up (50 or 100 pages, etc)
However, the paper feed is by far the worst problem. Trying to get it to switch between the drawer and manual feed is a joke. I frequently switch between 3 hole and not (both Ltr size) and Legal and Envelopes. I put a single sheet in the Manual Feed, change my selection in Word to Manual and it prints from the drawer. I put several sheets of Legal in the Manual Feed, tell the printer the size of paper is LGL, print my Legal Size docs from Word, switch to a PDF and print a page that is set for Letter, the printer options are set for Letter and for Automatic and it prints on the LGL from the Manual... , it should be smart enough to know that the paper sizes don't match.
It took me long enough after purchase to figure out it wasn't me, the printer just doesn't make sense and since it was an order, no store to take it back to, and I can't even imagine trying to rebox it to ship back so I am just going to live with it, but wish I had done more shopping around. I loved my old Canon so much, it was a workhorse that worked just the way I expected, so I had my heart set on replacing it with a new Canon, but don't feel like this was a good choice.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Still setting this up but so far so good .. There IS a VOLUME CONTROL!
on August 18, 2022
Posted by: Sea Wolf
from Yarmouth, Mass
Arrived in perfect shape. Should be moved around by two people but so far managing alone. Recommend you set this up so you can easily get at the back because you will need to open the back to clear paper jams. In a tight space, I am putting it on a turntable to prevent damage to the machine. Paperwork included is not very detailed about the machine and parts. Look here https://oip.manual.canon/USRMA-3547-zz-SSM-740-enUS/contents/devu-basicope-name_func.html
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
An experiment in frustration
on August 5, 2022
Posted by: Hate Canon Printers
from Charlotte NC
The printer cartridges cost a fortune but the toner lasts very few pages and then gives continuous messages. "Press Volume Key to continue" but there is no volume key.
I wish I had never purchased this stupid printer.
I wish I had never purchased this stupid printer.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: AAB
Verified Purchase:Yes
Easy to setup. Easy to operate. 2 sided printing but no 2 sided copying. Good investment
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Peter at REC
from St Joseph, MI
Verified Purchase:Yes
Great print / copy / scan quality. Easy wireless installation. Our first printer with duplex printing - works great.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Anonymous
from Longmont, Colorado
Verified Purchase:Yes
Easy to set up and to operate - excellent office printer with lots of great options - this is my second Color imageClass MF - Canon is "heads-and shoulders" above HP
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com