Customer reviews from usa.canon.com
Canon - imageCLASS MF741Cdw Wireless Color All-In-One Laser Printer - White
Average customer rating
4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
13
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
3
76%of customers recommend this product.
(
19 out of
25)
Customer Reviews for Canon - imageCLASS MF741Cdw Wireless Color All-In-One Laser Printer - White
Posted by: 65garcia
from San Diego, Ca
Verified Purchase:Yes
Love it!!! Best printer i have purchased. Easy to setup and operate.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Consistently well performing printer!!!
on May 22, 2019
Posted by: ChristinaD
from Thousand Oaks, CA
I received this product in exchange for my unbiased opinion.
Pros: Initial setup is easy, good printing resolution, feeds easily for scanning, copies quickly, touchscreen is intuitive
Cons: the unit is heavy and awkward, the touchscreen seems to like a certain type of touch in order to respond
Overall impression: This is a consistently well performing printer and scanner that will help make me be more efficient in my home office.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: John C2712
from Chesapeake Va
Verified Purchase:Yes
Relatively easy setup, but I did have download the manual. I like the print quality.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Mac9
from Montana
Verified Purchase:Yes
Overall, recommended. For a laser printer, this does a reasonably good job of reproducing photographs or printing color graphics. It has a lot of functions on the menu that are not intuitive, so read your owner's manual. It's the best color printer I have been able to find currently, although it isn't quite as good, or nearly as fast, as an Oki I purchased nearly 20 years ago. Unfortunately, it's getting harder to find supplies for my old Oki, and since Oki has exited the US market, I can't buy new, so this has to do.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great printer that exceeded my expectations!
on June 1, 2019
Posted by: ChrisW
from Kansas City, MO
I received this product in exchange for my unbiased opinion.
I have a home office and have been looking for a printer for a while that would meet my needs. When I got the opportunity to receive this product, I jumped at the opportunity.
I will start off by saying that when it arrived, I was surprised at how big it was. This `small` office size printer is very heavy, and I would definitely recommend having two people available to lift it and get it out of the box and situated where you want it. -I, being eager to get it up and going, did it all by myself, and regretted it mid-way through!
Getting up the printer up and running was very easy. You just have to connect the provided power cord and turn on the printer. After that, all you need to do is just follow the easy prompts on the 5 inch color touch screen, and the wizard will walk you through the setup process. If you plan on using wifi (which I did), you need to make sure to have the necessary connection information available before hand, as the printer will need your router password and such to connect.
The printer arrives with the toner cartridge already installed, so once setup is complete, you’re ready to go. I have a Windows 10 computer, and it found the printer right away. I had already gone to the Canon website to download the drivers and firmware, but found out that wasn`t even necessary, as my computer would have auto done it for me when I first connected to the printer over the wifi network.
I will note that while the quick-start guide provided me almost everything I needed to know to set up the printer, there was one bit of information missing. -It lists a large plastic strip as one of the items included in the box, but never explains what the piece is for. I had to go to the Canon website and download the full manual to find out that it is a dust cover for when the paper tray is extended for legal-size paper. This could very easily be remedied, by simply listing out what the piece is for in the quick start guide.
Once you are up and running, the printer is fast and the print quality is great. I love that the printer will save the scan right to my desktop like a breeze. The ease at which you can switch from B&W to color is also great. Overall the touch screen user interface is very intuitive and super easy to use. -There is even an option for the printer to auto order you more toner when the printer is low on ink! How great is that?!
My only con is that the printer does require more space than the average home printer. I am lucky in that my home office space is quite large, but if you are limited on space, this may not be the best option for you.
Overall this is a great printer that offers consistent quality of printing/scanning/copying and it exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
2
Not a good choice
on January 26, 2023
Posted by: LegalEagle
For a business class "duplex" printer not having 2-sided scanning seems ridiculous, but I will put that on me for not reading carefully enough.
The constant messages to clean and to subscribe to their toner replacement are annoying and frankly once I tell it to keep printing with a low toner, the warning should go away until the level drops again, or like my old Canon (that I loved) let me decided when to pop back up (50 or 100 pages, etc)
The constant messages to clean and to subscribe to their toner replacement are annoying and frankly once I tell it to keep printing with a low toner, the warning should go away until the level drops again, or like my old Canon (that I loved) let me decided when to pop back up (50 or 100 pages, etc)
However, the paper feed is by far the worst problem. Trying to get it to switch between the drawer and manual feed is a joke. I frequently switch between 3 hole and not (both Ltr size) and Legal and Envelopes. I put a single sheet in the Manual Feed, change my selection in Word to Manual and it prints from the drawer. I put several sheets of Legal in the Manual Feed, tell the printer the size of paper is LGL, print my Legal Size docs from Word, switch to a PDF and print a page that is set for Letter, the printer options are set for Letter and for Automatic and it prints on the LGL from the Manual... , it should be smart enough to know that the paper sizes don't match.
It took me long enough after purchase to figure out it wasn't me, the printer just doesn't make sense and since it was an order, no store to take it back to, and I can't even imagine trying to rebox it to ship back so I am just going to live with it, but wish I had done more shopping around. I loved my old Canon so much, it was a workhorse that worked just the way I expected, so I had my heart set on replacing it with a new Canon, but don't feel like this was a good choice.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: AAB
Verified Purchase:Yes
Easy to setup. Easy to operate. 2 sided printing but no 2 sided copying. Good investment
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Don't Waste Your Money
on November 2, 2020
Posted by: TDL6
from Concord, CA
This printer is way beyond fussy. I can only get it to print from the multipurpose tray - no matter what I do it ignores the built in, higher-capacity tray. Not only does this mean the printer occupies more physical space, but I have to go attend to it EVERY time I print a document. If this is not by intention, the support and documentation are so bad that I cannot figure out how to change this behavior, despite considerable effort.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com