I bought this-at first it would fail to download the firmware upgrades however now, several months in the 5ghz band works at about 85-100mbps but the 2.4ghz band is at 1.5mbps. I called customer service and they will check the firmware but customer support is only valid for 90 days and then you have to pay. If they won't stand behind their product, neither will I - last Netgear item I will ever buy.
Response from netgear.comBy NETGEAR Team, March 18, 2020
Hi BSacamano,
Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
My new Nighthawk router is a vast improvement over my previous machine. I matched the router with a Nighthawk extender. The result is a seamless streaming experience.
My Apple AirPort Extreme was on its way out and since it has been discontinued I needed to change up. The RS400 seemed like a great deal with the 3yr Armor security included. Setup was easy, but requires the Nighthawk App. Would have preferred to do this directly through the computer. The only reason I did not give this a 5 star rating is because I also had to download a print manager (Netgear USB Control Center) on each of my computers to use my USB printer, and this requires you to disconnect before switching computers. After using Airport routers for years, which did not require additional software, this just seems like unnecessary busy work. All of that being said, I would still recommend this router as a good alternative to Airport.
So far, I like it. There are many great ways to manage my network, including the 3 years of Armor for free and Disney Circle, which seems to be working quite well at managing my network.