Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,841 Reviews)
Rating breakdown 3,841 reviews
5 Stars
3,652
4 Stars
115
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
4
Nice Router
on January 2, 2020
Posted by: WinterIsComing21
Gender:Male
Length of ownership:6 months
A nice upgrade from my AirPort Extreme. A note of caution - new firmware dropped Time Machine support. A really terrible decision - plus they still advertise that the router still supports Time Machine. They either need to update the product page or re-add Time Machine support back in the next firmware update. Not very happy because I wanted Time Machine support when I bought a new router.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Please route yourself away from this thing.
on May 17, 2021
Posted by: HawkMess
Gender:Male
Length of ownership:3 months
Worse router I have ever had. I installed this 3 days ago and it has been problematic every since. First the connections drop constantly and originally I thought it was because of this Smart Connect (which tries to determine which band is best for your device), but nope, still happened when i turned the feature off. Most of my devices are IoT devices and at peak times we may have 2 gaming consoles going and 2 TVs streaming while the other devices are IoT (Ring, smart clock, Nest and etc.). I have been on a tech for 3 hours over the last few days and they all keep saying to check with my ISP. Well, my old router still works just fine and has 0 connections issues and it was 8 years old. This piece of trash drops connection and during a speedtest only had 10 Mbps down and 17 up, and I pay for 1000 Mbps through Fiber. I would return it but i am outside buyer's remorse as I bought this as a precaution in case my wifi ever gave out.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, May 18, 2021
Hi HawkMess,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Great till you test your speeds
on June 11, 2021
Posted by: Guitarm777
Set up took some time. But worked really well if you turned off your cellular data on your phone. Worked great, till you test the Internet speeds. This router didn’t utilize the Internet speed that I was paying for. It reduced it by almost half. Returned for a different router.
Written by a customer while visiting netgear.com
Customer Rating
5
Game changer!
on August 30, 2021
Posted by: Juanca
This router allows you to set up your VPN service at which point any device connected will be routed through the VPN’s servers. Incredible feature to compliment this fast router!
Written by a customer while visiting netgear.com
Customer Rating
1
Every Firmware Causes Dropped signals
on September 15, 2021
Posted by: BK1HK1
Gender:Male
Length of ownership:1 year or longer
Every time there is a a firmware upgrade it cause the signal to drop. You have you go back and install a stable firmware from about 4 years ago.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, September 16, 2021
Hi BK1HK1,
Thank you for your review and feedback. If you are having problems with your R7000P, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review and feedback. If you are having problems with your R7000P, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Review
on September 20, 2025
Posted by: Anonymous
My AC2300 nighthawk is doing really well. It covers my entire house.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good product, beats our old (naturally
on June 5, 2020
Posted by: SDDave56
Gender:Male
Length of ownership:1 week
Seems to be a great product so far. I LOVE the inclusion of indicator lights and real switches on the front of the device. Our old ASUS router had a power on LED and nothing else. Not even a power switch. However they should really include an informative / KB type CD in the box. Seriously folks, they cost almost nothing to manufacture. The only thing in the box was a hard card that says to load the IOS/Android application. Not sufficient in my eyes and don't tell me that everything is on line. Remember that this deviced GETS YOU ON LINE, right?
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
i do'n recommend this item expensive and no works
on August 27, 2020
Posted by: vlad
Gender:Male
Length of ownership:6 months
the worst experience ever had before all the time wifi expires, all the time need to restart and the router, and some time for the half-hour it is not working.
NETGEAR Nighthawk AC2300 Smart Wi-Fi Router (R7000P-100NAS)
NETGEAR Nighthawk AC2300 Smart Wi-Fi Router (R7000P-100NAS)
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com