Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
1
Ran great for 9 months then Just stop working what
on July 27, 2020
Posted by: Tippyrules
How do I get in touch with Netgear? I can seem to fine what I should do now
Response from netgear.comBy NETGEAR Team, July 28, 2020
Hello.
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Seems to be a great product so far. I LOVE the inclusion of indicator lights and real switches on the front of the device. Our old ASUS router had a power on LED and nothing else. Not even a power switch. However they should really include an informative / KB type CD in the box. Seriously folks, they cost almost nothing to manufacture. The only thing in the box was a hard card that says to load the IOS/Android application. Not sufficient in my eyes and don't tell me that everything is on line. Remember that this deviced GETS YOU ON LINE, right?
By following the straightforward instructions, installation of this unit was accomplished easily and flawlessly. I am very pleased with the performance of the Nighthawk AC2300. There have been no problems.
By following the straightforward instructions, installation of this unit was accomplished easily and flawlessly. I am very pleased with the performance of the Nighthawk AC2300. There have been no problems.
The product performs well. Problem is instructions to get up and running poor. Hence spent about 5 hrs where 1 , at most, should have sufficed. In addition, their tech support was pretty bad in terms of providing useful assistance. These guys really need to be trained.