Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,845 Reviews)
Rating breakdown 3,845 reviews
5 Stars
3,655
4 Stars
116
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
5
So lightning fast
on November 9, 2020
Posted by: Michael Ricci
So fast. No lag. Never drops out. Love everything about this
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on November 7, 2020
Posted by: DJ Don
Should have got this instead of using spectrums a long time ago!
Written by a customer while visiting netgear.com
Customer Rating
5
new router
on November 7, 2020
Posted by: deb
We are so impressed with our internet speed which now reaches ALL areas of our house without delays and buffering! Everyone is happier now!
Written by a customer while visiting netgear.com
Customer Rating
5
Great improvement from my older Belmin
on November 1, 2020
Posted by: Carole H.
Gender:Female
Length of ownership:1 week
My speed scores have improved quit a bit since purchasing this router. It also has the security feature with the Knighthawk app that I like a lot. If improvement for us.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Drops 5Ghz band frequently
on October 23, 2020
Posted by: RouterUser
Gender:Male
Length of ownership:1 year or longer
This router worked well when first bought but a couple firmware updates ago the router now drops the 5GHz band for around a minute randomly. If you search on-line this is a wide-spread problem with this particular router. It makes remote learning and working from home near impossible when connected to the 5GHz band. Factory resets have been completed as well with no changes. Netgear says they don't know about this issue (even though it is all over their own forums). Unless they address this with a firmware update soon I would stay far away from this product as there is device cannot operate on anything but the 2.4GHz band and be stable.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, October 26, 2020
Hi RouterUser,
Thank you for the feedback on your router. We would like to look into the support opportunities with you. Please email us at NetgearTeam@netgear.com
Thank you.
Thank you for the feedback on your router. We would like to look into the support opportunities with you. Please email us at NetgearTeam@netgear.com
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast set up, connection and speed
on October 4, 2020
Posted by: Mikeman828
Gender:Male
Length of ownership:1 week
Connection speeds are nice. Easy to set up and lots of features
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
2
Slower than previous model
on September 8, 2020
Posted by: Anonymous
Gender:Male
Length of ownership:1 year or longer
Router ran well for about 1 1/2 years. Now it struggles to keep 35 Mbps on both 2.4 and 5G bands. This is measured only 20 ft from router with no walls.
Terribly disappointed in this. Netgear has produced great products in the past. Not so much with this one
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, September 8, 2020
Hi MarcShermanis,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
i do'n recommend this item expensive and no works
on August 27, 2020
Posted by: vlad
Gender:Male
Length of ownership:6 months
the worst experience ever had before all the time wifi expires, all the time need to restart and the router, and some time for the half-hour it is not working.
NETGEAR Nighthawk AC2300 Smart Wi-Fi Router (R7000P-100NAS)
NETGEAR Nighthawk AC2300 Smart Wi-Fi Router (R7000P-100NAS)
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com