Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,845 Reviews)
Rating breakdown 3,845 reviews
5 Stars
3,655
4 Stars
116
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
2
Netgear model R7000P
on November 25, 2020
Posted by: Anonymous
Could not register correctly, would not accept the serial number of unit, said it did not match the numbers on box which it did! So it registered as a rs400 which is wrong. The setup was terrible, would not accept modem. I finally got it to work, some of my wifi equipment could not find the signal and still doesn’t. Some of the problems was a password problem. As for my experience I would not recommend this unit...
Response from netgear.comBy Consumer Affairs, November 27, 2020
Hi Cletus Gagne,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
5GHz Band Keeps dropping
on November 23, 2020
Posted by: Srikant
Gender:Male
Length of ownership:3 months
I bought this device two months ago. They worked fine for a while, Then suddenly the WIFI kept dropping. The Netgear provided a new device new device through RMA for which shipping cost I had to bear. Then with the new device experienced similar problem within two days and on investigation found that the 5 GHz band WIFI drops intermittently. Netgear does not have proper solution for this and asking me to get a RMA and bear the cost for a issue which I am not responsible.
I have been in hours and hours of tech support and wasted my time .
Really Netgear made this very inconvenient in this time where we work form home and really on proper internet connection to do our job.
I have been in hours and hours of tech support and wasted my time .
Really Netgear made this very inconvenient in this time where we work form home and really on proper internet connection to do our job.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
2
So many internet connection issues
on November 18, 2020
Posted by: almm
Gender:Male
Length of ownership:1 year or longer
The router overall is has everything to be the best, 5 starts, specially with the Circle Parent Control and NETGEAR Armor powered by Bitdefender. However, time to time, sometimes everyday, the router looses Internet connection or freezes. I tried everything, from updating firmware and many other troubleshoots. It is just unstable.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, November 19, 2020
Hi almm,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AC2300 router
on November 13, 2020
Posted by: Anonymous
Previously had Verizon router which wasn’t strong enough for all our equipment. Additionally we have a tin roof which gave us a weak signal. We now have a good signal and are happy we switched to Nighthawk.
Written by a customer while visiting netgear.com
Customer Rating
5
So far, so good
on November 13, 2020
Posted by: Laurie
Easy to set up and is working well. The router came with everything I needed. So far, so good’
Written by a customer while visiting netgear.com
Customer Rating
5
Very impressed
on November 12, 2020
Posted by: CJ List
The nighthawk ac2300 was quick and easy setup. Highly recommended,
Written by a customer while visiting netgear.com
Customer Rating
5
Great range easy setup
on November 12, 2020
Posted by: M Anischik
I love that the range is so wide. My streaming is faster and the number of devices that can connect is excellent. The setup was fairly easy and everything connects quickly. I would recommend this to anyone looking to upgrade to a more powerful router.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on November 9, 2020
Posted by: Double D
This product definitely expanded our range and speed of WiFi . With the built in security it has already eliminated inbound threats. Great product!
Written by a customer while visiting netgear.com