Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,845 Reviews)
Rating breakdown 3,845 reviews
5 Stars
3,655
4 Stars
116
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
2
Good but not good
on February 20, 2021
Posted by: Chris
It took forever to get it setup and was not easy. The interface is outdated which would have be nice to have a refresh GUI but instead stuck with genie which is very old and outdated. Have several issues with sites and App Store not loaded properly.
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear Nighthawk Dual Band Smart WiFi Router
on February 20, 2021
Posted by: DianneFerrar
Wish we had changed sooner. Gave us more strength and very impressed with Armor service available with router.
Written by a customer while visiting netgear.com
Customer Rating
5
No Brainer!
on February 20, 2021
Posted by: Scott Arnson
Super easy replacement and install. Would highly recommend this fast and efficient router.
Written by a customer while visiting netgear.com
Customer Rating
5
Works really well and range is very good too.
on February 20, 2021
Posted by: Jim wasielewski
At times I have up to 8 devices going at once (gaming PCs , phones PS4’s etc) and it handles them all.
Written by a customer while visiting netgear.com
Customer Rating
5
Works as intended
on February 10, 2021
Posted by: Mark
The Netgear Nighthawk AC2300 was a replacement for an old Nighthawk router that had seen better days. Setup went flawlessly and it just works!
Written by a customer while visiting netgear.com
Customer Rating
3
Countless failed updates
on January 29, 2021
Posted by: coffeekills
I have used this router for awhile with acceptable results but it is in need of being updated and the app has not worked for this. It will say it is updating but after it finishes the process it still says it has the old firmware.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, February 4, 2021
Hi coffeekills,
We are sorry to hear that you have been unable to complete the firmware update in the app. This resource should help you https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
We are sorry to hear that you have been unable to complete the firmware update in the app. This resource should help you https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
Crummy management software
on January 10, 2021
Posted by: Checkers
Produce works fine. I get emails to update the software version but when I try it tells me that it is up to date. However when I check version number they are way different numerically.
Response from netgear.comBy Consumer Affairs, January 11, 2021
Hi Checkers,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Great Distance and Speed
on December 17, 2020
Posted by: Alex
Overall great router, has awesome download and upload speeds. Only issue I have is the the armor services sometimes block basic connections for the games I play. I’ve been kicked from games likely due to the router’s harsh settings, even after changing them. I still recommend for anyone who is PC or console gaming .
Written by a customer while visiting netgear.com