Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,845 Reviews)
Rating breakdown 3,845 reviews
5 Stars
3,655
4 Stars
116
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
5
Great Wifi Router
on February 28, 2024
Posted by: Jon Pham
Strong signals that extend to second floor of house. Never had any issue with device and would recommend to friends and family that needs to extend wifi to throughout house.
Written by a customer while visiting netgear.com
Customer Rating
3
good when working right
on February 7, 2024
Posted by: dolly fraher
I got this to replace an older router. It doesn't seem to reach the amazon alexa 2 rooms away. It has occasionally kicked me off the internet then take a little time to get back on.
Response from netgear.comBy NETGEAR Team, February 8, 2024
Hi dolly,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on January 25, 2024
Posted by: April
Router works great. Super easy to set up. No issues so far. Customer service was great
Written by a customer while visiting netgear.com
Customer Rating
5
Reviewing a nighthawk ac2300router
on January 15, 2024
Posted by: Anonymous
This router is great. My devices were actually freezing up. Someone recommended this router to me. I got one plus a netgear extender. I am so happy now and everything is working fine. Thought my router was the problem. Amazing how changing the router has fixed my problems. Yes I love this router.
Written by a customer while visiting netgear.com
Customer Rating
1
Fishy service they have
on January 11, 2024
Posted by: Doesn't matter
Wifi randomly doesn't work for phones all of a sudden and now they want to charge you extra money to fix this issue. For 1 year warranty they will provide service for their faulty equipment .So rather than dealing with this company any further, I will be getting a new router from a different company for the price of their "technical services".
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, January 12, 2024
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to access the latest downloads and user manuals, and join our community. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to access the latest downloads and user manuals, and join our community. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Outstanding
on January 8, 2024
Posted by: Lee Guy
I enjoy my nighthawk router because it’s fast. It provides me with updates of what is going on with my router. I enjoy the fact that I do not have to use the router of the internet provider. I can look at my app and see how many devices are using my router and control them. It helps out a ton especially for those whom WFH; it’s a necessity.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk R7000P
on December 19, 2023
Posted by: Dave
This is a great router, I’m really surprised at the range that it has. Switched from a Spectrum router to this one and completely satisfied.
Written by a customer while visiting netgear.com
Customer Rating
4
Great router
on December 15, 2023
Posted by: Jeff
The NETGEAR router seems lke a good router with lots of security
Written by a customer while visiting netgear.com