Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
5
Effective Product
on August 29, 2021
Posted by: Pak
As long as it works, it’s great! This is a replacement for my first one. After only two years, I had to replace it. Hope this one lasts longer because it seems to be very reliable. Pleased with the performance.
I’m very disappointed in the AC2300 Nighthawk router. Only displayed the 2.4 GHz channel mostly. This channel, when I was logged in, would load extremely slow, especially if pictures were involved. Lost wifi connection frequently and internet connection dropped a lot. When I could log in to the 5 GHz channel I would eventually lose connection there also.
Response from netgear.comBy Consumer Affairs, August 24, 2021
Hi Jim Conley,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Additionally, we have a firmware update for your R7000P which was released as recently as 7-30-21 which may also provide some help: https://kb.netgear.com/000063880/R7000P-Firmware-Version-1-3-3-140.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.