Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,845 Reviews)
Rating breakdown 3,845 reviews
5 Stars
3,655
4 Stars
116
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
5
Netgear Nighthawk AC2300 R7000P
on October 15, 2021
Posted by: c0nsum3r
This Nighthawk router is so much better than the one my ISP provided. I especially appreciate how easy it was to set up.
Written by a customer while visiting netgear.com
Customer Rating
5
Ease of use
on October 15, 2021
Posted by: Anonymous
Am not technology smart, this was easy to setup all devices recognized the router and was simple to connect to. Having faster speeds for devices that I use to stream with has meant no or very little buffering while several devices are streaming.
Written by a customer while visiting netgear.com
Customer Rating
1
Had to replace in ~1.5 years
on October 14, 2021
Posted by: hoosierinwisco
Gender:Female
Length of ownership:1 year or longer
I can't get into the technical details of our issue, but hoping this review may save someone money.
We bought our Nighthawk router in ~May of 2020 after a few months of struggling with our wifi when we both started working from home. While it was an improvement over our Apple Airport (yeah, it was old), we've still had spottiness with our wifi and significantly lower speeds than when hard-wired. We even tried changing our internet provider and started paying for increased speeds to see if that was the issue, but we're now convinced it's the router.
Less than 2 years later, my partner is currently out purchasing a different router. Given the price tag, we were completely underwhelmed with it's performance and frustrated at having to replace it in such a short time period. We are not interested in purchasing another Netgear product after this experience.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, October 15, 2021
Hi hoosierinwisco,
We're sorry to hear that you are experiencing problems with your R7000P and are considering replacing it. For issues such as these, we would recommend checking out a few different troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network?language=en_US, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
There was also a Firmware update on 9-16-21 with a hotfix: https://kb.netgear.com/000064028/R7000P-Firmware-Version-1-3-3-142-Hot-Fix.
However, if you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
We're sorry to hear that you are experiencing problems with your R7000P and are considering replacing it. For issues such as these, we would recommend checking out a few different troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network?language=en_US, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
There was also a Firmware update on 9-16-21 with a hotfix: https://kb.netgear.com/000064028/R7000P-Firmware-Version-1-3-3-142-Hot-Fix.
However, if you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
working so great
on October 11, 2021
Posted by: norm venaas
after getting all of my devices set up, works so great
Written by a customer while visiting netgear.com
Customer Rating
3
Jury is out
on October 10, 2021
Posted by: MN
Worked great for a day, but hadn’t fully moved all of our devices from our old router and day 2 the internet was totally unstable. Not sure if it’s interference, but could not make it work. Going to try again when I have time to move everything at once and see how it goes. Definitely not a simple out of the box solution.
Response from netgear.comBy Consumer Affairs, June 9, 2022
Hi MN,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This installation resource should help you: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US. Please also check out a troubleshooting resource for network setup issues: https://kb.netgear.com/13205/How-do-I-troubleshoot-wireless-networking-setup-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This installation resource should help you: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US. Please also check out a troubleshooting resource for network setup issues: https://kb.netgear.com/13205/How-do-I-troubleshoot-wireless-networking-setup-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Pretty Neat Piece of Equipment
on October 3, 2021
Posted by: Eddie Schmedler
This was exactly what we needed to help with multiple internet connected devices. Easy to set up, easy to connect and a marked difference in our wifi speeds. Simple to make it work and the app made it much easier to set up.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AC2300
on October 3, 2021
Posted by: jack sprat
Wizard made it a breeze to setup. WiFi has many options and range was great. No dropped signals. Had everything up and running in 15 minutes with the Netgear Nighthawk App.
Written by a customer while visiting netgear.com
Customer Rating
5
The best you can buy
on October 2, 2021
Posted by: E sobe
It does everything and easy setup. Set it and forget it basically. Always fast speeds and good signal strength
Written by a customer while visiting netgear.com