Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,841 Reviews)
Rating breakdown 3,841 reviews
5 Stars
3,652
4 Stars
115
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
4
Have to reset router after power outage
on July 19, 2022
Posted by: Lori
Each time there is a power outage, I have to turn router off and back on in order for my Nest cameras to connect to wifi. Other than that issue, it is a good router.
Written by a customer while visiting netgear.com
Customer Rating
5
Wonderful choice of the router.
on July 20, 2022
Posted by: Anonymous
Replacement for a small router. we can now enjoy watching our movie while the grandkids are playing games at the same time.
Written by a customer while visiting netgear.com
Customer Rating
1
Looks are deceiving.
on July 22, 2022
Posted by: Steven Kruger
My son bought this router as it is from Netgear, as reputable company. He installed it and add the devices. The router was great on setup, then next day the wireless fell of by 50%. Tried several reboots but did not work. The app is a joke for the devices list. One green bar on all devices common. Wired got the best signal. Had to change to another company. Hopefully it will work well with new router.
Written by a customer while visiting netgear.com
Customer Rating
5
Triple My Speed
on July 22, 2022
Posted by: J D
I didn’t think there’d be such a drastic difference in speed but it tripled it. The security features with the app are also nice.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on July 24, 2022
Posted by: Veeto
Great router covers 2200 square foot house easily...have 12 devices using my wifi!
Written by a customer while visiting netgear.com
Customer Rating
5
Just what we needed
on July 27, 2022
Posted by: Carol S
The net gear seems to be strong and just what was needed to help our dish modem
Written by a customer while visiting netgear.com
Customer Rating
5
it works good
on July 28, 2022
Posted by: rjm65
it is nothing to write home to mom about, it is nothing special, it does what it claims to do, but so did my Asus router i had before this one... I really don't like the cell phone app you have to use to set the router up, the router needs a browser address setup like my old Asus had... if you compare this router to an Asus router, the Asus wins every time...
Written by a customer while visiting netgear.com
Customer Rating
3
Not much difference
on July 28, 2022
Posted by: D harris
I don’t notice much of a difference in connecting this router to my modem as far as distance of wifi.
Response from netgear.comBy Consumer Affairs, July 29, 2022
Hi D harris,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com